ACK
9 de agosto de 2024
Great product and great customer service
This is my third M221 printer. I am downsizing and I wanted one for each level in my house so I would not have to remember to take the printer up or downstairs to label boxes.My two prior M221 printers are speed demons when it comes to printing labels and show firmware 2.0.4. When I received this last printer, it showed firmware of 1.0.1. I sent an email to Phomemo Customer Service and received a respone promptly. They asked for more information to identify the printer and then send a firmware upgrade which got this unit up to the v2.0.4 that I find very useful.Customer Service is located in China, so there is a time difference. A short delay is understandable, but once they were "open" and on the case, the issue was resolved very quickly and to my satisfaction.The unit itself: *uses no spindle, so the guides can be adjusted for different size label rolls quickly; *Prints labels quickly; *does a quality print job; *takes a while to charge but a long time to run the battery down; *can be programmed to shut off after an interval (I've got mine set for 2 hours) to save the battery; *syncs to bluetooth and is portable.Phomemo offers a wide assortment of labels. In addition to the standard square / rectangle, I use the 30x30 round to label the tops of my Rx bottles so I don't have to squint at the bottle label when making up the weekly pill box.I have three Brother label makers and they work well. But getting the protective strip off the back to stick them to surfaces is a pain. The Phomemo labels come in a much larger variety of formats, seem to be as durable, and release from the backing paper much more easily. That makes the chore of decluttering and labeling stuff, though not much fun, at least less onorous. I highly recommend the printer, the label family, and the great customer service.Update: I used it for mailing labels for the first time. Other users' comments about the difficulty with importing a spreadsheet for the labels are accurate. I eventually got it to work and it really helped with the labels, but it was a chore.Ver másVer menos
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