FunkyBanditMan
3 de noviembre de 2025
WOW 5 stars (update)
Final update: As you can see from the whole message, initially there was massive disappointment when receiving this item. Fortunately it seems to have been a rare isolated incident.FlashForge has proven to have OUTSTANDING customer service/ support. They made sure I received the full refund and without waiting a month for Amazon to go through the slow process. They also offered troubleshooting solutions, which unfortunately didn’t help with this specific printer.Furthermore I spent my morning with a buddy who finally unboxed his FlashForge printer of the same model and we have been making prints together non-stop. We were set up and printing in about 15 minutes.Unlike the damaged one I received, the printer heats quickly and runs smooth. The auto level is excellent. It is so user friendly that a child can figure it out. So far today all prints have been successful and we’ve been having lots of fun.Helpful tips to get started: You can edit all the specifications after downloading the computer program.. and it is simple. (Download free prints from Printables.com or Thingiverse.com etc.) once you unzip files and open them in FlashForge you can easily choose size/scale and choose if you want it to create stands and/or a base which really help with most builds. There is a sidebar on the right hand side of the program and scrolling over each option explains what it is for.Knowing that I was refunded in full and the issues were due to damages with that specific device, I will be continuing and looking forward to doing business with FlashForge. (Opening a different model today).The quality customer service and quality product outshines their competitors for sure.Original review:Incredibly disappointed. Massive letdown..Incredibly disappointed. Even worse, my child was let down. I’m hoping this was a problem with the individual printer but after the initial few preprogrammed prints.. not one print has been successful. Even some of the preprogrammed ones stopped working. I watched what seems like every tutorial, thinking I was doing something wrong. I wasn’t. This printer is designed specifically to be easy to understand and assemble.Unfortunately, the filament would randomly stop feeding, but the printer would continue as if it was printing. So after 35 minutes of printing.. it would stop feeding for 10-30 seconds if not completely.. making the entire print a waste.Wasted a LOT of time, wasted lots of filament, wasted all this money and lead to constant let downs.There was also a major issue with prints not sticking to the tray bed and getting lifted and taken for a ride.. taking it out of the precise location and also tangling it up when I tried very basic single and/multi-part prints. (Yes, even with the glue that they specifically provide to avoid this.)On top of that and other issues like seemingly poor heating, it doesn’t seem to be capable of printing anything that’s not just a reshaped brick. You can build the same stuff with Play-Doh molds..I am sending it back for a refund and will most definitely be reviewing the process. I truly hope that this company will give me the full refund and takes care of their loyal customers. I am truly hoping this was a one time thing and that I have no issues with future products.— Update 1: Amazon FlashForge seller contacted me and offered a full refund. Considering many factors I don’t know if this will truly be honored/issued.They later sent a troubleshooting message. However, by then I had already tried everything and I had someone who 3D prints for a living come look at it. I was assured I need a refund. I was also told not to replace the wasted filament with my own money. If that affects the refund, then legal action will be taken (cost free for me).I purchased at least 11 spools of FlashForge brand filament, which were not cheap, and another expensive printer (from their website) which I will not open unless/until I receive full refund for this one. How they treat loyal customers will speak volumes. Which is important, especially when investing in a company with so many competitors.At this time, multiple people and two businesses (whom do big YouTube reviews on products they purchase and use) are awaiting results.I hope to and would love to come back with great news of a company that outshines the rest because the alternative would be me left disappointed and them dealing with the results of bad business.I am frustrated and concerned due to the amount of people getting ripped off online these days.Ver másVer menos
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