SPL1951

17 de diciembre de 2024

Works Sometimes on Dell XPS 8950 running Windows 11 Pro. (See updated review)

VANGREE 8 IN 1 MULTIPORT USB C HUBThe only way I can make this hub work some of the time is if, (with computer ON):1. I plug the hub in first with nothing attached to it,2. Connect 1st USB-A Western Digital external drive,3. Connect 2nd USB-A Western Digital external drive,5. Connect USB-A Microsoft Track Ball,4. Connect 3rd USB-C Western Digital external drive,6. Connect USB-C Headset,7. USB-C card reader,8. And last, connect the power supply.If I reset the computer for any reason, I have to disconnect everything and start the above connection sequence again, otherwise the external hard drives do not work. If I go from the computer being off to on, I have to start the above connection sequence again. If I disconnect the power supply and reconnect, I have to start the above connection sequence again, (I have tried a 45W, 60W and a 100W power supply and it makes no difference). I have tried with no power supply and it makes no difference. I have tried with only a few of the peripherals connected and it makes no difference. When it appears to be working correctly, every 2-3 hrs. it just disconnects everything for no apparent reason and I have to start the reconnection process again.I have only made the HDMI connection work at 60Hz HD (1080p 1024x768) with flickering but I do not need it, my NVIDIA video card has more than enough outputs for the displays I use.I have a $15 ANKER hub that never gives me any problems, it just does not have all the outputs I need. Nor, is it a powered hub which I want to relieve any possible power supply stress on the desktop.Do I have a bad unit or is this the best this hub can do? Do I try to replace it or just return it and get my money back? Not sure if I want to go thru the hassle of replacing the hub and just having to go thru all of this again. Maybe I should just look for another brand!******[Update: Although I still stand by my initial 1-star review, I must say the customer service team is one of the greatest I have ever seen. On their own, after apparently seeing this review, I was contacted by them with a satisfactory solution to this item’s problem. The customer service team gets 5 stars.]“UPDATE May 17, 2025” Initially I was given a refund, allow to keep the defective unit and was told they would send me an upgraded model as a replacement free of charge, which they did. I was also told that they would let their lab know of my problems with the unit I purchased and send me the same model, free of charge, once their lab made any required changes of hardware/software as needed to correct the problems I was having. I did get the same upgraded original model I purchased a few weeks ago and must say that everything works great. After initially giving them 1 star, I will now give them 5 stars on their product and 6 stars on customer service which is the finest I have ever encountered.”Ver más

6 personas la encontraron útil

edilt

19 de julio de 2026

Excelente producto.

7 de enero de 2024

It has multiple USB-C ports which apparently no other product has. Also, great customer service

I bought this for my Mac M1 and it works well. I use two USB-A ports for my headset (Jabra) and keyboard (Logitech) and one USB-C port for my YubiKey, leaving 3 USB-C ports for occasional use. Occasionally I have to unplug the hub from the Mac to reset it as the keyboard starts acting erratically. That's the only issue I've seen with it. It happens on average 1-2 times per week.I searched for other hubs with multiple USB-C ports & USB-A as well but this device apparently is the only one I can find. I haven't really tried the power input so I can't review that. I also haven't tried the HDMI port.I do know I can charge my headset or mouse with the USB-A ports, pulling power from the Mac.About to purchase another for my Alienware M15. I need more than one USB-C port on it.So I guess I'm a fan of this hub. Even with the issue above, I haven't found any hub with multiple USB-C and USB-A ports that is easily portable other than this one.Update - now using the HDMI port on this hub for my new Dell P2225H. Working great.20240918 - Update. I must have done something and now one of them has no power light. I went to the Vangree site and chatted with the tech. They're sending me a new one - great customer service!Ver más

7 personas la encontraron útil

Marty

21 de mayo de 2025

Ideal combination of ports!

I purchased this 8-in-1 USB-C hub because it had the ideal combination of ports that I wanted. I found the hub to be very well made, performant, and overall, a very good value. Unfortunately, the video chip used for the HDMI port was incompatible with the HP U27 (4K) monitor that I have so I had to ask for a refund. That's the only reason I didn't give it 5 Stars.The support from Vangree was top-notch: responsive, empathetic, and excellent follow-through. In fact, it's been one of the most impressive customer support experiences I've had in recent memory. If I could, I'd give their customer support 10 Stars!Ver más

1 persona la encontró útil

Tek2000

19 de agosto de 2024

Nice long connector cable, more type C ports than others, built-in hdmi adapter, great support.

I actually bought this because it had one of the longest attached type C cables to a type C hub. Most of them have very short ones of less than a foot or even 6 inches! It also was one of the first type 3.2 C hubs with more than one downstream port, even though I did not need it at the time. Since then, I did end up using two different 4tb SSD drives attached to this and it attached to a thunderbolt port on my laptop. Later, I added a 4th monitor to my laptop using the hdmi port. I was already using the built-in graphics adapter for two built-in screens (lenovo twist laptop) and a thunderbolt LG ultrawide display, so I needed the actual built-in adapter. Turned out perfectly...However, I was setting up some new backup SSD drives and after about 72 hours of non-stop data copying, the high speed capability died on all of the usb ports. I sent an email to them and even though it was 6 months after purchase, they sent me a replacement in a few days! [they do a 2 year warranty on this item as of the time I ordered.] The new one is working fine. Hey, electronics sometimes fail. It's nice to know that they back their products so well. Good bang for the buck!Ver más

7 personas la encontraron útil

Just-Bob

4 de diciembre de 2025

Outstanding service and support when needed. Units work great with anything I hook to them.

I've bought two of these and love them. Anything and everything fits and works on them. One unit I use every day as part of my workspace. The other one was tucked into my travel bag in case I needed it on the road. After sitting in the original box for more than a year, I had a use for it, and it acted up - beeping and dropping connections. As I cursed myself for not testing it, given that the other unit performed so well, and assuming I was out of warranty, I still emailed the company to see if they had any idea what was happening. Within minutes, I received a reply that the warranty was two years and that a replacement unit would arrive in two days. As promised, it arrived and works flawlessly (like the first one). I've been in the tech field since 1980, and this was the best service I can recall, with two great units that function as advertised.Ver más

1 persona la encontró útil