Ring 'O Fire
Now Recommended - Read updated review
NEW EDIT AND UPDATE BELOW!What a disappointment. This particular Vizio soundbar is twice defective. Do not buy this soundbar. I am most disappointed because I also own a great 65" Vizio TV and an older model soundbar used in the bedroom. This one/model I purchased for my office and was planning to use it with a Panasonic plasma TV. Yes, the plasma is now considered old/outdated TV technology. However, it has a beautiful picture and works great.The following is my experience with this soundbar and Vizio support. The first SB I received would only work for about 5 seconds and then silence. And BTW - this SB is really easy to set up. Just plug in the power cord to the subwoofer, connect the power cord to the SB, and plug in the HDMI-ARC cable from the TV to the SB. Once you do that the SB recognizes the input and begins working. Easy! However, it would only stay on for about 5 seconds and then turn off. After my initial troubleshooting, I contacted Vizio support. We tried everything several times and nothing resolved my issue. (actually Visio's issue now) Vizio then shipped me a complete replacement. I did have to provide them (Vizio) a CC so they could place a hold for the price I paid Amazon in case I didn't return the SB.The second/replacement SB I received at first worked great. For a while. Again, the setup was easy and the SB worked and sounded great. The next morning I turned on the TV and SB and it worked for about 3 hours. Then it failed. Once again I tried troubleshooting it. No luck so I called support again. This time after about 1 hour - 15 minutes with Level 1 support and without resolving the issue I requested a call back from a higher level support. Crickets. No call back after waiting several hours.There is something very strange and wrong about this SB. Once it turned itself off I discovered that if I lightly touched the SB it would come back on - for about 5 seconds and then shut off. One time I got it working again and then slightly scooted it - and it shut off. Something is very wrong with this SB and I haven't a clue why it doesn't work properly. Vizio doesn't seem to know either. It's such a simple SB as it's only the bar/speaker and subwoofer. Very similar to the one in my bedroom which has been awesome! Bottom line - do not buy this model of Vizio soundbar.EDIT and REVIEW UPDATE 8-27-24After all of the above I resend my Do Not Buy suggestion and 1 star rating. Here's why....I received a phone call from a high level customer rep and support person and on the day I was going to return both SB's. Now it's working great. During my discussing with the support rep I mentioned that I could simply touch the SB and it'd start working for 5 seconds before turning off. She then suggested that I move the SB away from the TV as far as the cables allowed. (I had the sound bar positioned right next to and centered in front of the TV screen.) I then sat the SB on the floor about 4-5 feet away from the TV. And guess what? It started working perfectly and did so for a short test period. As you can see from the photo, I now have the SB sitting just below the TV on a shelf. It's been working perfectly and the sound quality IMO is really good from a fairly low cost SB and subwoofer setup. It seems that this 12 year old Panasonic plasma TV emits some sort of magnetic or other field/wave that interferes with the SB. Strange. Anyway, I'm very pleased with the SB and now recommend it with 5-stars.Ver másVer menos
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