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Dell 16 Laptop, FHD+, AMD Ryzen 7 250 Processor, 16GB RAM, Windows 11 Home | 1920x1200, 16:10, 300 nits, IPS, AMD Radeon Graphics, DDR5, 1TB SSD, Wi-Fi 6E, Backlit Keyboard, Midnight Blue, DC16256 | Envi

Robert S. Plissken
21 de julio de 2026
Great laptop
This is a great laptop. Fast and solid build quality. Check the price history for lowest price.
Steven
3 de julio de 2026
Nice size works great
Love the 16 sie. Not too big andnot too small. Fast and good muiti-tasking.
chefjeff
23 de abril de 2026
Crashes repeatedly. Windows 11 reinstall is working now.
Have had the laptop for two months. First month, no problems. More recently the laptop crashes and restarts at least once an hour. I spent two hours online with tech support yesterday to correct the problem. But the crash/restart problem remains. Not a happy Dell customer at this point.May 15th update. After full hard drive wipe and reinstall of Win 11, reinstalling all my previous apps, and download of important files from my IDrive account, I'm back in business with no further problems. Buy Dell SupportAssist still does not run. I will live without it I guess. I'll give it 4 stars now.Ver másVer menos
5 personas la encontraron útil
bassel
1 de julio de 2026
Great laptop
Super fast and great for multi tasking
Amazon Customer
17 de febrero de 2026
Most Expensive Paper Weight I’ve Ever Bought
I basically have a $600 paper weight. 1st and last Dell I will ever buy. Worse CS experience I've ever had in my life. 1st the computer was 3 weeks late. Amazon said it stolen, then lost in transportation then money was refunded when I didn't request it. I ordered on Cyber Monday. Computer was still for sale but $200 more when they refunded my money. I contacted Amazon and they reordered at the Cyber Monday prices. 2nd Computer arrives and won't set up. The QR Code won't work.Talk to Dell CS and she was the most worthless CSR I have every had the displeasure of dealing with. She gets my computer to the home screen. No operating System with computer. She tells me I have to contact Microsoft. No apps with computer. No option of connecting to the internet. Just a blank home screen. Was suppose to come with Windows 11. I end call.I finally have time to deal with it and turn computer on. Won't load to home screen. Have Black screen with the words Dell on it. 45 mins later. Same thing. I noticed that the fan was running. I turn over and the computer is to hot to touch. I left running and figured that it would cool down. 2 1/2 hours, just as hot, fan still running. Held my hand 2 1/2 inches from the computer before I didn't feel any heat. Yes I measured it as I couldn't believe how hot it was still 2 1/2 hours later with the backside up getting air. I ordered a 16" and noticed it was smaller than my other desktop which was 16". Measured it is only a 14".I spend 1 1/2 hours writing up all my problems and steps I've taken. I shared it on a chat window Dell offers. Within 30 seconds of sending my 3 pages of notes, I have a response from what they make you believe is a real person as they have a photo and a name. I asked how she was able to read 3 pages of notes within 30 seconds and if I was talking to a real person. She replied she was not a real person. Asking me questions that I already supplied in my notes. After 10 minutes of re-answering questions, the fake person said she would connect me to a live Laptop Tech and to fill out a form (popped up window appeared) for my refund a $5 fee which was refundable. The form at the top said "Refund". She closed the option to chat in the window immediately after sending the form. I noticed that my 'refund' was gonna cost me $65 monthly fee charged immediately. The membership fee was not listed. No one ever contacted me as I refused to pay any fees to talk to someone about a computer that never worked from the day I received it. They have already taken me for just under $600. I will be amazed if I ever get my money back.
Emily K.
24 de mayo de 2026
Super easy to set up and use
No complaints so far! Great screen quality and it’s doing everything I need it to
1 persona la encontró útil

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Dell 16 Laptop, FHD+, AMD Ryzen 7 250 Processor, 16GB RAM, Windows 11 Home | 1920x1200, 16:10, 300 nits, IPS, AMD Radeon Graphics, DDR5, 1TB SSD, Wi-Fi 6E, Backlit Keyboard, Midnight Blue, DC16256

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Reseñas

Great laptop

Nice size works great

Crashes repeatedly. Windows 11 reinstall is working now.

Great laptop

Most Expensive Paper Weight I’ve Ever Bought

Super easy to set up and use

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