𝐓𝐢𝐦𝐞𝐥𝐲 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞：Philips US-based team is available by phone Mon-Fri 9AM - 9PM & Sat 10AM - 6PM PST, plus 24/7 via email. We’re here when you need us. 𝗘𝗮𝘀𝘆 𝗜𝗻𝘀𝘁𝗮𝗹𝗹𝗮𝘁𝗶𝗼𝗻: Compatible with most doors 1-3/8" to 1-3/4" (38mm to 50mm) thick. 𝗣𝗹𝗲𝗮𝘀𝗲 𝗰𝗵𝗲𝗰𝗸 𝘆𝗼𝘂𝗿 𝗱𝗼𝗼𝗿 𝘀𝗶𝘇𝗲 𝗯𝗲𝗳𝗼𝗿𝗲 𝗽𝘂𝗿𝗰𝗵𝗮𝘀𝗲. Install it yourself in minutes using just a screwdriver. 𝙉𝙊𝙏𝙀: 1. Do Not Overtighten the Screws. It may cause difficulty locking or unlocking. 2. Please Follow the Installation Video. Ensure wires are properly positioned during installation. 3. It is designed for right-opening doors by default. For left-opening doors, please reset the door lock to accommodate the opening direction. Complete Handle Set Included：Comes with a matching handle set for a sleek, all-in-one front door lock set — the perfect smart lock for front door upgrade with no need to buy extra hardware. Long-Lasting 6-Month Battery Life: This smart door lock delivers up to 6 months of reliable daily performance, featuring an intelligent low-battery alert to remind you of timely replacements. 𝙉𝙊𝙏𝙀: Batteries Not Included. For optimal stability and to prevent potential damage, please use standard 1.5V alkaline batteries only—do not use rechargeable or high-power lithium batteries. No More Forgotten Lock: Set your door to auto-lock in 0–180 seconds through the app—perfect for busy mornings or forgetful moments. Easily check your lock status anytime in the app, so you’ll never worry about whether the door was locked again. 𝙉𝙊𝙏𝙀: 1. Auto-Lock Feature OFF by Default. Please turn on Auto-Lock manually via the app; 2. The door lock will automatically lock after the time you set. 0.3S Fingerprint Fast Access：With this fingerprint keyless entry door lock, unlock your door in 0.3 seconds with fast, secure biometric access. Store multiple fingerprints for family and trusted visitors. Versatile Passcode Options: This Keypad deadbolt supports permanent, one-time, periodic, and recurring PIN codes—perfect for family, guests, housekeepers, or Airbnb use. Easily manage and share access through the app for ultimate convenience and control. Voice Assistant Compatible：Hands full? No problem. Use voice commands with Alexa or Google Assistant to lock or check the status of your front door lock set effortlessly. App Control with Real-Time Access：Control smart lock remotely via the Philips Home Access App: lock/unlock, manage user codes/fingerprints, check your door lock status, and monitor access history in real time, etc, whether you’re at work or on vacation. Connect to 2.4GHz WiFi, No Hub Needed：Connect your Philips 4200 Series Wifi Door Lock Deadbolt directly to your home WiFi network—no extra hub or bridge required. Manage your door anytime, anywhere through your smartphone. 𝙉𝙊𝙏𝙀: Please keep the smart lock within 33 ft (10 m) of your Wi-Fi router. Minimize obstacles such as walls, metal objects, and interference sources for a stronger connection.
