G. K.
31 de marzo de 2025
External USB Hard Drives Lose Connection On Reboot (REVISED)
This hub is perfect in nearly every way. Sharp looking design. Plenty of ports and connection types. I have one serious quibble with it that forces me to give it 3 stars instead of 5 and that is that external hard drives connected to the hub do not reconnect to my computer (a Mac Mini M4, in this case). Instead, the green light on the hub flashes until I unplug one of my external drives from it and then reconnect it. Then all of my external USB hard drives connect where none of them would before. I haven't found a fix or workaround to this issue. If I cannot, I'll likely have to look for another hub solution that doesn't have this issue. A huge miss for an otherwise outstanding product.UPDATE: After posting my initial review, the team at intpw reached out to me, expressing concern that I wasn't 100% satisfied with my purchase and saying they wanted to make it right. After working out with their technical leads that I was going to need a powered hub, I was appreciative and figured that would be the end of it. But it was not. The fine folks at intpw weren't satisfied with just diagnosing my problem. They took it another ten steps forward and offered to provide me with a powered hub that would meet my needs. Up until I actually received the hub from them, I was skeptical that they would actually follow through. But they did, and the replacement hub they sent me (moswl #B0DT6Z3R4F) works absolutely perfectly! No more stalled out external hard drives, even upon a reboot of my system. I couldn't be happier. It's refreshing in this day and age to encounter a company that stands by their products and values their customers so strongly and passionately. It's sadly a rarity anymore, but intpw does it with enthusiasm and sincerity and have made me customer for life. Thank you!Ver másVer menos
26 personas la encontraron útil


















