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Samsung Galaxy S22 Ultra 5G, 128GB + 8GB RAM, Phantom Black - Unlocked (International Version) (Renewed) | Envi

Carlos Ludrick López
Excellent Phone, Worth Every Dollar
This phone turned out to be really good, even though it’s refurbished. It was definitely worth buying. I always speak honestly—if something is bad, I say it—but in this case, I have nothing negative to mention. The phone works great and performs very well. I’m very satisfied with it, and I give it 5 stars. If I could, I would give it even moreVer másVer menos
2 personas la encontraron útil
Tiffanie
Known network connection issue horrible return policy
Absolute worst experience I have ever had with Amazon or a seller. I was so excited when my phone came in it looked perfect everything seemed great. Not one single visible imperfection until I installed my SIM card. Then nothing. The phone would not connect on any network we tried Att, Verizon, T-Mobile, Google Fi, and Visible. I put the same SIM cards in my brother's identical phone and his worked fine. I connected the phone to Wi-Fi magically the network connects and says the device is registered on Verizon network. No matter where I went regardless of which network or SIM, (ESIM or physical we tried both) the phone would not work on any network without being connected to Wi-Fi.(I live in a rural area our only options are satellite) After research I found this was a known issue with this device I reached out to the seller and got a standard automated message. No help at all. I reached out to Amazon where was told I would have to return the item. I let them know that was not financially feasible for me I needed to do an exchange. Amazon said they would reach out to the seller & find out if an exchange would be available. I was told no, I need to reach out to the seller myself to try and work something out. I reached out to the seller they responded with an obvious automated template explaining again that it would be up to Amazon. This phone was purchased out of necessity because my 22+ had a cracked screen and was showing obvious signs of impending death. The day after I transferred all of my information from my 22+ to the 22Ultra my 22+ succumbed to nearly 3 years of daily use. This phone is not a luxury item to me but a necessity for work and school. If nearly $500 is a substantial amount of money to you I highly suggest looking into Amazon's return policy and the seller's responsiveness. Also their ability to correct their mistakes without putting undue financial on someone who's only mistake was not thoroughly researching the seller's and Amazon's policies . Again the phone looked fantastic. The camera functioned as it should. The phone registered on the Verizon network every time I was connected to Wi-Fi. I would receive all of the text messages. As soon as I left Wi-Fi the phone said no network and emergency calls only. This may be a one off with this seller their reviews are great but unfortunately I received a dud & no customer service to go with it. Still waiting on acknowledgement of my return. Amazon can see it was delivered to them but not picked up. Their tracking shows I haven't even picked it up.Ver másVer menos
62 personas la encontraron útil
KF_Steve
Glad I bought it, unexpectedly satisfied
Having the Galaxy S22 for a couple years now I love the phone. The cameras, with optical zoom lenses and great AI to optimize scenes, pro video and raw photo modes. Battery life, signal reception, processing speed... if you're looking at this review you know this phone is top of the line and it does deliver the goods. Unfortunately I lost my original one.I am writing this review because I was hesitant to buy a "renewed" phone, and unsure what I would get. Well, I'm here to tell you I have been pleasantly surprised. The phone arrived early from what was quoted by Amazon. Emails came automatically from FedEx and were fairly accurate. I ordered the phone on a Friday before a Monday federal holiday, and Amazon quoted it to arrive Tuesday. Within the next 24 hours I received an email from FedEx saying to expect a delivery on Monday, between ~8am and noon. There were a couple follow up emails and the phone did eventually arrive a little after 1pm.Already I was pleasantly and unexpectedly satisfied with the service as the phone had arrived a day earlier than expected. The only downside was that Verizon was unable to activate the phone over another phone, because there was no sim card installed. Even before receiving the phone I was afraid that I would not get an unlocked version or something else would impede my ability to get this one working to replace the one I had just lost. After an hour or so trying with Verizon tech support they finally indicated I needed to go to a Verizon store and get a free sim card. I was able to get to the store nearby before they closed. The process was easy and fast, and I had the phone connected and my phone number back in no time. It took a couple of tries to get accounts set up and synced, but my "new" phone is essentially the same as the old.The phone sent to me by Re-Cell was in great shape. If there were not a few very minor dings on the top and bottom of the body of the phone I would think it was brand new and unused. Someone must have replaced the screen, or the person who owned it before installed a screen protector and good case, because the screen and back of the phone show no signs of wear and tear, let alone damage.So far no operations have been less than my previous new S22 Ultra. In fact, I may even be getting better battery life from this one, which could have as much to do with having a phone cleaned of old files, etc, but I get the impression that either the battery was replaced, or this phone was not used heavily before it was refurbished.This phone "feels" newer than the one I lost, which did have a couple scratches on the screen. Other than having to spend money on a new phone, (my Wells Fargo credit card phone protection does not cover lost phones, only theft) the only major downside to losing my old phone was the time I spent looking for it, and going through the process to get this one and set it up... a story I will not tell here.From my experience with Amazon Renewed and Re-Cell, I do not plan to buy another new phone when the time comes that I ever need another. I will find the phone I want here and buy it used in excellent condition like the one that was shipped to me. Very satisfied with this experience.
jolly omoregie
Unexpected
Not as expected.

Otras opciones

Samsung Galaxy S22 Ultra 5G, 128GB + 8GB RAM, Phantom Black - Unlocked (International Version) (Renewed)

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Sobre este producto

Excellent Phone, Worth Every Dollar

Known network connection issue horrible return policy

Glad I bought it, unexpectedly satisfied

Unexpected

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