Lea W.

18 de julio de 2026

Wonderful machine

Okay, so this review is long overdue. I bought this beautiful machine in December of 24 as a Christmas for myself from my husband and I actually had surgery on Tuesday and that may seem irrelevant but stay with me. On Tuesday of this week 07/14/26 is when my baby decided to start smelling like something was burning and would not turn on. I was devastated 💔. So we pulled out our old single cup, wait a half hour to heat up water, back up and used it until Thursday. Went looking for a replacement, this machine had went up in price by over 50 bucks so I'm not liking the situation already. I found a video on how to fix the problem. The thermostat overheated due to the water tank being off kilter. So the warranty is void anyway, I popped the case off and reset the thermostat with a paper clip, and the machine works perfectly. This is a common issue with this machine apparently. So if this happens don't throw your treasure away, please find the video and try to save your beloved machine.Ver más

16 personas la encontraron útil

Chris

Great coffee maker so far upgrade over previous generations

OK so this review is an overall review of not just the product but Amazon as well. I have had this machine around 3 months now.The machine itself is amazing. The ease of use from the previous generation one is night and day.Things i like:The handle on the water reservoir.. finally.. LoL. The reservoir plastic is also thicker and more durable. My previous model reservoir was thinner plastic and cracked and it was also curved. This machine's water container is rectangular so more solid. That in itself makes this machine worth it.This machine makes hotter coffee and the over ice feature is nice.I love the grey color.What i dont like:Lid will not close all the way with reusable K-cups. Will not close even with the Keurig branded ones. This is only cosmetic it seems though. Functionality seems unchanged.When i use this coffee maker the LED lights in the kitchen will flicker. The previous model did NOT do this and had similar wattage rating and a grounded plug. The wattage is listed on this newer machine is 1520W. the only other thing on the same circuit is the LED lights.This coffee maker does NOT have a grounded plug. Maybe this is why the lights flicker?I got a great price on this for Black Friday time. The first one i got was DoA and would not turn on. It had very obviously been repackaged and retaped. Getting an Amazon chat associate is not as easy as it should be. The AI questions absolutely suck! I was able to finally get a rep on chat and they did make it right. Had UPS come and pick it up at my home which saved me a trip to the UPS store that has lines out the door. The new machine I received is working great so far!Ver más

55 personas la encontraron útil

John L

7 de febrero de 2026

Great product but it stopped working after 8 months. The warrantee was honored.

I've used Keurig coffee makers for many years. I really like the K-Supreme. It's compact, brews a cup of coffee quickly, has a strong brew option and I like having the serving size options (4, 8, 10 and 12oz). The problem I had is it stopped working after 8 months - it would not power on. Granted I used the coffee maker a lot - 5 to 6 cups a day - but it should last longer than 8 months. My guess, and it's just a guess, is the thermal fuse went - there was a slight "burnt electronics" smell when it stopped working. Keurig did honor the 1 year warrantee and shipped me a brand new replacement unit at no cost and I did not have to return the defective unit. A word of warning, I had to prove the unit was purchased on Amazon and shipped directly by Amazon. Apparently, Keurig may not honor the warrantee if the unit was purchased from a third party seller. The warrantee claim process was challenging at best. The call center is most likely overseas. Information like your email address is repeated back to you in a Alpha Charlie Bravo manner. Even with that, the Agent got it wrong and I waited about a week for an email to start the claims process. A call back confirmand they had my email address wrong. I submitted the required proof of purchased information and my claim was denied. Another call resolved that when I pointed out the receipt showed I purchased the item on Amazon and I told the Agent I had additional proof the unit was shipped directly by Amazon. My claim was then approved and I received a brand new replacement with all accessories in about one week.Ver más

34 personas la encontraron útil

Zaxxonal

Great machine. Heres the missing extras to help make the very best coffee at work.

Awesome machine. Super convenient, fast and quiet - much more so than previous generations of Keurig. The multi-stream makes clearly superior tasting coffee to those models without it. I grind my own coffee for ultimate flavor. So that said, let me mention the perfect accessories to complete your ultimate office coffee station setup: (A) CAPMESSO Reusable K Cups for Keurig: 2026 Updated My K cup Metal Coffee Filter Refillable Coffee Pods with 5 Holes - for K Supreme/K Slim/K-Duo Gen2/K-Brew Chill with MultiStream Technology (2 Pack) https://www.amazon.com/dp/B0FFB4YQS3 (B) Disposable Paper Coffee Filters, Keurig K Cup Paper Filters for Keurig Single Brewer Reusable Cups, K-cup Coffee Pods, Fits All Brands Reusable K Cups (300) https://www.amazon.com/Disposable-Coffee-Filters-Keurig-Reusable/dp/B08NV5X3FQ. (C) ESRICH 2 Pack 7.8" Metal Plant Stand Indoor , Black Plant Stands Outdoor, Rustproof Round Heavy Duty Flower Pot Stand, Potted Plant Holder for Garden Home https://www.amazon.com/dp/B0DHXZGY6C - SOLVES SPLASHING PROBLEM (D) Wooden Stencil Brush Set 3Pcs Natural Bristle Template Paint Brushes for Acrylic Oil Watercolor Art Painting on Wood Wall Paper and Crafts Project DIY https://www.amazon.com/dp/B07ZG8QHSS - Easily and trivially cleans the reusable lid tops of stuck on grinds, without washing. (F) Acrylic Oil Watercolor Paint Brush Set, 9pcs Flat Paintbrushes for Art Painting, 100% Natural White Hog Bristle Artist Paint Brushes for Students Adults (Black Handle) https://www.amazon.com/dp/B0BF19JKLV - Only the big brush needed. Pour the grinds from grinder into folded sheet of paper, and use the big brush to push from there into lined, reusable pods. My setup pictured. At home, I've a Nespresso, but for work convenience is king, the Keuring rules and you can still maintain reasonably 'snobby' high quality coffee standards, LOL.Ver más

2 personas la encontraron útil

Matt B

13 de septiembre de 2023

The new multi-stream makes a good smooth cup

Keurig® K-Supreme Single-Serve K-Cup Pod Coffee Maker, MultiStream Technology, GrayThe coffee maker comes packaged in a retail box, exactly as you'd see on the shelf in the store. There are photos on the outside and basic specifications listed. Opening the box, right on top. You have what appears to be an instruction booklet, a filter assembly, and a coffee filter. The coffee maker is cushioned well using recyclable pulp-style cardboard packing. The coffee maker itself is further. Cushioned by a large foam bag. The removable pieces of the coffee maker are taped with that removable appliance tape we're all familiar with. One feature of the coffee maker that I hadn't realized from the pictures in the ad, the water reservoir has a large handle molded into it, to make it easier to pick up and move when you're refilling it. The lid over the pod section is very different from their earlier machines, it has five prongs that protrude out from the upper gasket, what looks like an oversized piercing needle, and four locator/ spacer prongs. The pod holder does pop out for cleaning or using a bulk coffee adapter, but it is pretty stiff to remove. It has a locator notch and three little snaps around the circumference to lock it in place.When setting up the coffee maker, after washing the reservoir, you'll have to soak the carbon filter assembly before putting it into the filter holder. The filter holder is a little different from what I've seen in the past, this one is completely clear plastic and has a snap arrangement at the bottom for the filter. You have to press both sides at once to get the filter holder out, which isn't evident at first. If you look closely at the two sides you'll see where you are supposed to press. There is a paper insert in the same plastic bag that holds the filter assembly, giving you step-by-step instructions and some helpful pictures.Looking at the packet with the instruction booklet, they note in several places that this is a new design that can use standard pods, but if you wish to use bulk coffee, you'll need a new adapter as the bulk coffee K-cup adapter is different from the old style. They have an explicit warning stating that you must use the new style adapter with the machine, and that the older style is not compatible.After cleaning and soaking the carbon pod for the water filtering, you'll have to make certain that you rinse it thoroughly, as there is indeed some charcoal dust that will come out of the filter. After you have put it into the new style holder, the holder has a snap-in locking mount at the bottom of the water tank. It takes a little bit of fiddling about, but once you have it in the right position it will click and snap into place. The new instructions for this machine recommend what they call a cleansing brew before trying to make coffee in it. When you first plug it in, all four cup sizes will blink. They recommend choosing the 8 oz button and then pressing the brew to start a cleansing brew to clean the machine. They note that you only have to do this one time, but I would recommend doing this after making hot chocolate or similar powdered non-coffee brews, as if the chocolate dries in the needles it can clog things up. Up.Also included in the instruction pack is a notation that you can save 50% off of K-cups from Keurig.com if you register your new coffee maker, and they also include printed grocery coupons for money off of pods and the descaling liquid they recommend.Making coffee with this machine is a similar procedure to the ones they've had in the past. The difference is what the machine does to the pod. Those five little protrusions under the lid all poke into the top of the pod, so you're used. Pod has a pattern of holes on the top in it like a five on a die. The bottom of the pod still has one hole, like we've seen in the past. I can only presume that those five holes are all pushing steam and hot water into the pod to process the coffee better. Personally, I can't see where it changes the taste of the coffee much, it tastes like it always does. Hot, smooth, and full.Being naturally curious, I had to pick open the cover on the used pod. To me, it seems like the used pods' grounds are dryer than some of the old ones. I think this is where the five holes in the top come in. The machine has forced the water (As steam?) through the pod harder and faster to thoroughly brew the coffee.

Karen Czernel

12 de julio de 2026