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Xbox Wireless Gaming Controller | Elite Series 2 | Black | Adjustable Thumbsticks, Trigger Locks, Interchangeable Components, | Envi

R. Allen
22 de diciembre de 2023
"Needed" new controller
I have been using the Cyberpunk 2077 special edition Xbox controller since a couple of months before Cyberpunk came out, and was beginning to have a double button push when I played Star Wars Jedi Survivor. It was irritating to die over and over, because I got a double jump instead of a single jump. So, on the advice of a friend, I ordered the Xbox Series 2 controller. I went all in and got the Elite version with the back paddles and charging case. I plugged it into my USB hub overnight and used it the next day. It kept disconnecting. Mistake 1 - my hub evidently doesn't put out enough power to charge it, so I had to plug directly into my PC. Skip my pain and just use a PC USB port. All is good, right? Mistake 2 - This one is for everyone that hasn't used one of these controllers. Download the Microsoft Accessories App from the app store. It allows you to customize the buttons, and I mean all the buttons. You can change everyone of them, if you want to. So, I put the LB and RB on the front paddles and removed the back paddles, for now. Everything is working great, after another overnight charge. It is actually useful to read the manual on this one. GASP! Yes, I did! That is probably 5 manuals in 40 years! It helped me make sure I got everything set up exactly the way I wanted it. You can have 3 different active profiles in the software, and many more that can be moved in if you need them. You will need to plug in to set them up. I recommend using a different color light for each one, so you know which profile is loaded. You can also change the light intensity and feedback to save battery life, if you need to hit that 40 hours between charges. I increased the tension on the sticks using the included tool (small flathead screwdriver), because I like them to have a bit of weight to them.I really like this controller. It is heavier than my old one and can recharge while it is plugged in, unlike the old one, which has removable battery packs, but does not charge. The only issue I have is the grips are a bit slippery, which will probably improve after I play with sweaty, sticky hands a few times. This controller should last me quite a few years, the way I use it. I use a mouse/keyboard most of the time, except for those console ports that just don't transfer that well. The Elite is a bit pricey, but if you don't want the back paddles or charging case, you can always go with the Core controller. It is the same controller without the extras, but all the functionality.Ver másVer menos
49 personas la encontraron útil
Amazon Customer
12 de agosto de 2024
High quality controller
I got this for playing games on Steam (pc). I am an avid gamer and have used many different controllers from GameCube to Xbox. My prior controller that I was using was an Xbox Scuff controller. It had worn down after 100+ hours of use: the RB and several paddles had broken. I got this new controller as a replacement. It has several key qualities that I like:1.) The shaft of the sticks are metal. My prior controller used plastic for the shafts and they would slowly shred from use and leave dust behind. This created an issue where the dust would get into the controller and cause drift. (All controllers have stick drift. It’s where your controller will move your character onscreen without you doing anything. Games incorporate dead zones where the stick inputs are not read. Overtime, controllers get worse and worse drift that go above the dead zone thresholds causing drift.) I have not had any issues with drift on the new controller.2.) Metal Paddles. These are levers under the controller that allow you to hit your A, B, X, etc… buttons so that you don’t need to move your fingers off of the sticks. Paddles are not included, but you can buy them separately. I highly recommend getting paddles. They make a big difference. My prior controller used plastic paddles that all eventually broke. These paddles are metal and won’t break. They are easy to put on and off. They are placed better for your fingers too.3.) Adjustable hair triggers. Your RT and LT buttons can be adjusted so that you don’t go all the way down. This is helpful if you only need them to act as “buttons” rather than “triggers” and don’t need the full press down. I personally don’t restrict my triggers, but if you like to then that function exists here. On the back of the controller you can slide a button into 3 different positions to have them be unrestricted, partially restricted, and almost fully restricted.4.) Braided type C cord. The controller is wireless, but you can use the cord it comes with to have a wired connection to your computer through any USB port. The braided cord feels high quality and is much better that the plastic incased cords. My prior controller used a micro USB connection on the controller which was a crappy connection that would disconnect all the time. The Type C connection is stable and never disconnects while I’m playing.5.) Satellite D-pad. It looks a little silly but I like the feel of this d-pad better that the “plus” d-pad. Easy to rotate around all of the directions.Here are some of the cons so far:1.) I got the blue one. The letters inside the A, B, X, Y buttons are blue. So it’s hard to read what button is which. I can see this being annoying for new players. This only bothers me when I go from using a Nintendo Pro controller to this one because they reverse the X and Y (also A and B). I always get them mixed up and I’ll look down at this controller looking for the X button, but it’s hard to see.2.) Changing the buttons the paddles are linked to is more difficult on this controller than the Scuff controller. The Scuff controller had a much better solution. This one needs a separate app to do it.3.) The face plate is more difficult to remove. Another minor gripe. Scuff does this better too where you can remove the face plate easily as it is held on with magnets. You probably will never need to do this, but it does help if you need to replace buttons or clean the inside.Overall, I would recommend this controller to a gamer who is looking for a step up from the basic Xbox controller. Definitely geared for a more competitive player. If you are a casual player, then you would be better off with a cheaper controller. Compared to the Scuff controller, I think this one is better overall. From a price standpoint, it is also better.
James Mohr
8 de agosto de 2026
More expensive but worth it
It took a little getting used to but I am used to the cheaper controllers. Overall, it's been great. It pairs nicely with my PC's and stays connected. The case it comes with it of high quality and fits easily in my luggage.It is on the more expensive side, but I don't think I'll have to buy another controller again.Ver másVer menos
2 personas la encontraron útil
JL
21 de octubre de 2022
Did I hit the Microsoft lottery?
I'm on my third Elite 2 controller. About a year ago I bought one, and right out of the box, the face buttons weren't always responsive. I turned it in for warranty work to MS and the new controller I got back from them (different serial number) also had exactly the same problem. At that point, I swore never to get another one. Fast forward a year, and after trying other controllers and never finding one with decent back button layout, I decided to roll the dice again on this controller after hearing they may have improved QC, this time with the longest warranty I could get (3 years)... for Science.I'm flabbergasted to report that this one works perfectly right out of the box. Is it a fluke, or did they actually find the problem and correct it in their production process? I don't know, but if so, this is monumentally good news, as there are very few "pro" controllers that have even passable ergonomics (I just came from a Thrustmaster eSwap X). If this thing holds up for 6 months, I'll be ecstatic and provide a follow up review (and I'll probably buy another one to have as a backup).The GoodErgonomics - Microsoft invested far more money in studying controller ergonomics than any other company. This is evident when you handle their default controller as well as this one; the size is right for most hands, all the controls are laid out where you can actually reach them. I haven't found any other aftermarket controller get this right like MS. This clamshell design is the best out there. It's no wonder that companies like Scuff start with a default controller; other than licensing concerns, it's because designing something better would be extremely difficult. When you couple this with the textured rubberized grips, nothing comes remotely close in terms of comfort.Back paddles - This is the star of the show, and the reason you get a "pro" controller. Again, after lots of research into reviews and personally buying and handling a lot of other controllers, I've never found, or am aware of, any back paddle/button layout that is better than this one. Your fingers just naturally fall where the paddles are. There's no reaching or straining to get to them. Why is this so difficult for other companies to get right?? This is the thing that brought me back to an Elite 2. I will at some point get a Scuf Instinct Pro to compare, but I have doubts it will be better any than this. The problem I see right away with the Instinct Pro is it's not designed for you to be able to press more than one button per side. This could be an issue for some and potentially for me.Sticks - These are also top tier. They are very smooth with virtually no slop. The only other ones I felt that were as good or better was the Thrustmaster eSwap, which uses highly touted NXG sticks. The fact that the tension is adjustable also takes this to the next level. Whether they hold up over time will be telling but I never had that issue on the last Elite 2s I've had.Triggers - Again, top tier, smoothly action, nicely textured finish and with 3 stops (you're lucky to get one stop with most other controllers). I really like the throw of the trigger at the shortest throw. I suspect the Scuf Instinct Pro will be better so I can't wait to try it. I can't think of another competitor that will come close in this regard.Overall refinement - Microsoft has the money to throw at proper R&D, design, and production line assembly and it shows. When you consider the overall design, the feel, how the controller is sculpted and fits the hand, the finishing and quality of the plastics and rubber, nothing else really comes close. I suppose Sony does, but that's unfortunately not an option.The BadReliability - Everybody knows about the laughable return rates on these controllers. I had zero expectations going in this time around, and was ready to duke it out with the longest warranty I could get. You should never get something like this without at least one backup controller. Time will tell if mine holds up. If I can get 6 months out of this without having to turn it in for warranty work, I would call that a victory. If it holds out that long, I will definitely buy another one to have as a backup.Buttons - This has been the Achilles heel of the controller. The soft rubber domed, mushy feeling buttons are no different from a bog standard controller. I expect more from a premium controller, and I'm willing to pay a lot more to get it. Take Razer Wolverine Chroma V2 and their mechanical switches for example. They're able to offer that at a lower price point than this one. Come on Microsoft, stop cheaping out on buttons! For that matter, give us mechanical switches on the paddles also.Bumpers - They have a nice texture to them and are sculpted well, but like the buttons, I wish MS would get away from the mushy feeling rubber dome feel. One thing I will give them props for is they made these nice and quiet, like the rest of the controls.I'm still on the search for the holy grail of controllers, and will be getting a Scuf Instinct Pro next. I've waited over a year to have a working Elite 2, and I finally have it! As it stands right now, IMHO it is the best controller currently available on the market (when it works).
Michael J.
14 de agosto de 2024
An issue with the controller compounded by trying to use warranty. ***UPDATE **** It gets so bad.
******UPDATE******05/13/25I have sent it back twice more since my last post. Again, the RB button does not function. On 04/27/25, I spoke with Ridon about another replacement. I was sent an email requesting that I verify my shipping address:"Dear Michael,Thank you for reaching out regarding your Xbox controller concern. Since your device is still within the warranty period, we can proceed with a replacement request for you.To move forward, kindly provide your updated shipping address. Once we receive this information, we will document your request and initiate the replacement process."I replied within 10 minutes and did not receive a shipping label or any further correspondence. I sent another email on 05/03/25 and again did not receive a response (I verified with a MS employee that this is an email address that receives email). On 05/12/25, I requested another phone call so I could speak to somebody about my open case. I never received a call back. Today, 05/13/25, I requested a call again and did receive a call back. After I explained the issue and verified my information including a number I could be reached at if we were disconnected, the call was disconnected, and I never received a call back. That is the go-to move for Microsoft customer service. I might be able to understand if I was rude or angry in any way. I just explain the situation and ask how I can return for a replacement. I keep going down this path because I have to believe there will be one person that works for Xbox that will just replace the controller for a new, working one. Controller is great when working but I have sent it back 5 times for repair in 9 months.******UPDATE***** 11/12/24I received a replacement on 09/20/24. It worked for approximately a month before the RB button no longer functioned. (Had to press 5+ times for it to be registered). I have sent it back once again and haven't received the replacement yet. Honestly, I cannot wait until it has been a year since I purchased so it will be out of the Microsoft warranty and I will be able to use the Assurion warranty I purchased and just get refunded. My kid does say that when it works, it is great. The issue is that we haven't had a working one for more than a month and a half in the past five months.****UPDATE**** 10/10/24On 09/15/2024 I received my second replacement controller that did not function correctly. This time the headphone jack did not work along with the original issue of stick drift. I go through the arduous process of trying to talk with somebody and this person sounds like they are going to assist. They tell me they will send out a "new" controller as a replacement right away because of all of the issues I have had. All I have to do is give them my credit card number so that it can be charged in the chance that I do not return the unworking controller. I agreed to the $196.02 charge if I didn't return the controller. On 09/20/24, I received the new, unboxed controller and it worked. Within an hour, I sent the unworking controller back to Xbox with the provided shipping label. I received an email from Xbox later that day stating that it looks like I received the controller and requesting that I send the tracking number. i do so immediately. On 09/26/2024, I received an email that they had not received the controller and that if they did not receive the controller within a few days, I would be charged for the replacement. I attempted to call but I got disconnected (this happens 50% of the time, in my experience). I then sent another email with the tracking number again. I could see that the controller was delivered to El Paso on that very same day. Over the next week, I see a charge and a credit authorized on my credit card for 196.01. I assumed that they charged and realized they received the controller and then credited my account. Neither had posted. I checked my credit card yesterday and the charge had posted, and the credit disappeared.I have been attempting to get in contact with them for the past 40 minutes since customer service opened. I have been unable to request a phone call back. They appear to have a system issue. They have many issues.Sidenote. I called Chase last night to contest the charge. They were great. They, themselves, removed the charge. They just ate the charge. I am still working on this through Xbox because Chase shouldn't compensate me for Microsoft's thievery. My goal is to get refunded though Xbox for the product I returned and to have Chase recover their nice gesture.****UPDATE**** 08/19/2024I have not received any communication from Jefry (Microsoft) regarding my missing controller that I sent in under warranty. Jefry did assure me 3-4 times that he would contact me every 3 days with an update on the status of the lost controller. I called Microsoft today and went through the process of requesting customer service to call me. The call was estimated to be in approximately 22 minutes. 5 minutes later (I was in the shower) the phone rang and it was Microsoft. I was pleased until I got to wait on hold for 35 minutes before speaking to a person. Finally, an advocate (customer service agent) got on the line. I explained the entire situation again and she asked for the support request number. She asked that I wait a few minutes while she looked into the case. She got back on the line and stated that since the case was previously escalated that she was unable to access any information, but I should be assured that she will forward this information to Jefry (the "advocate" that was previously assisting me and the "advocate" that failed to keep me updated as promised multiple times) and Jefry will contact me either today or tomorrow. I asked if I could get a copy of what she is sending to Jefry so I have something if I were to need to call back. She stated that she was not permitted to send me a copy, but I should be assured that Jefry will contact me by tomorrow with an update. I kindly stated that I was sure that she did send this information to Jefry but she should not assure me that Jefry will follow through as he has already failed to do so previously. The conversation ended and I currently have 3 1/2 hours into trying to get a working controller for my son so he could have his birthday present back.-------------------------------------------------------------------------------------------------------------------------I purchased the controller on June 15, 2024, and received June 22, 2024. During the first week my kid was complaining that the controller had "stick drift" (basically the controller stick would not recenter itself so there would be movement without touching the controller). I did not really think that was likely of the new controller and thought he may be just making excuses for not winning a game. I hear him complain about it off and on for the next month until he forced me to look at how bad it was on August 1, 2024. I observed the same thing that he was complaining about. I went online to look into this issue and saw that it may be fixed by recalibrating the controller. I did that and it did not fix the issue. There were many videos online on how to take a part the controller and replace a few parts, but I did not want to take that route because that would certainly void the warranty. The 30 day return window closed 9 days earlier on July 22, 2024 so I attempted to go through the regular warranty process (the warranty on Xbox controllers are usually 90 days but on Elite Series 2 the warranty was extended from 90 days to a year because of how many issues that were being reported about this controller). Microsoft contracts the warranty portion of the process to Asurion. Asurion is a company that you can purchase extended warranties for a variety of items. I have dealt with Asurion in the past and they have been easy to work with. I speak with the Asurion agent for over an hour to get this warranty process started and I receive a shipping label emailed to me. I pack up the item and have it at UPS within a half an hour.I can track that Microsoft received the controller on August 6, 2024. On August 7, 2024, I receive an email that states:"Your device has shipped, Great news. Your repaired or replaced device has left our service center and is on its way to the shipping address that you provided or the Microsoft-authorized location that you selected. You can track the status of your delivery. Tracking may take 24 to 48 hours to populate."The tracking number never updates with any information except for:"UPS doesn’t have possession of the package yet. Estimated delivery date will be available as soon as we get the package."It is now August 14, 2024, and I decide that I should call Microsoft to check on the status of this controller. I went through the process so that I may receive a call to speak to somebody. After a few minutes, I did receive a call that was immediately disconnected from their end. I go through the process again to request another call and did receive one a few minutes later. I verified a bit of information so he could look further into the issue.This is where I felt like it went off the tracks. The agent told me that he could see the item was shipped and should have been delivered. I stated that it had not been delivered and we compared tracking numbers. Then he stated that it was most likely an issue with UPS not updating their system. This went on for about ten minutes where he would ask for a few minutes to check on something and come back about miscommunication with UPS. Finally, the agent (who spoke extremely fast, and I had to restate for clarification) told me that he was going put in a "support request" and he would follow up with me every few days until he could determine the status of the controller (he would have somebody else contact UPS and the repair facility). I asked him what timeframe that a warranty claim usually took and he stated 15 days on the high end. I asked if I should expect my controller 15 days from when Microsoft received it on August 6, 2024 and he said it would be 15 days from today, August 14, 2024. I asked what would happen if I didn't receive the controller in 15 days and he stated that I should call back and inquire about it again but there wasn't a definite timeframe that could be stated because of unforeseen issues like communication with UPS. I then asked if the controller was repaired or replaced, and he didn't have that information.I told him that I had a different solution. I started by stating that I thought it wasn't appropriate to blame this on UPS. I told him that I was conducting my business with Microsoft and that if Microsoft has an issue with a company that they do business with then that should not be used as an excuse with their customers. I asked if a new or working controller could be sent immediately rather than my son waiting for their issues to be sorted, and he stated emphatically that would not be done. I contended that I did not want anything except for a working controller that I had purchased. I then questioned if a new controller as a replacement was out of line as my son had issues with this immediately and also logically that if the repair facility received the item on August 6, 2024, and sent an email saying that it was "repaired or replaced" early on August 7, 2024, that there was a good possibility that a new controller was sent out as a remedy because the turnaround time was so short. I also reiterated that I just wanted a working controller and that it did not have to be new. The agent restated that this could not be done and there wasn't a way to tell if a new or repaired item was sent.Maybe my expectations are too high. The amount of time I have put into getting a working controller for my son is not reasonable. I do think that a replacement being sent (new or used, just working) was not an unreasonable request given the Microsoft's failures to create a reliable product and to be able to adequately manage a warranty system so that the customer would not have to waste additional time following up on their purchase. Lesson learned.
C. S. Gray
17 de febrero de 2026
The Controller of controllers..
I've been a gamer my whole life. Started on The Original Nintendo and have played on virtually (pun intended) every subsequent system. Bought the first XBOX on November 21st, 2001. I've owned every XBOX console and have played on every style of controllerthey've made since their inception. I say all of that to illustrate my familiarity with the subject at hand. The first generation XBOX Elite Controller made an epic milestone when it came to comfort, functionally,b and longevity. That being the case, I was a little skeptical when the time came to FINALLY upgrade my controller setup. While almost ALL of the functions and features of the Elite Series 2 are a tremendous upgrade, what gave me pause was the new fact that I could not hot-swap batteries once the time came for some juice. I'm not a huge fan of having to play with a plug-in wired controller due to how animated I am when I play (the jerking and pulling on the cable has ruined USB-C ports in the past). With the pros greatly outweighing the cons, however, I made the purchase and I am beyond relieved that I did!! Complete trigger and button customization aside, the battery issue I believed would be a problem, so far, has proven to be a non-issue and a pleasant surprise. Each charge has lasted multiple and consecutive "hours long" gaming sessions, the buttons, triggers and sticks are snappy and responsive, the vibrations are strong, and the grip and feel has proven to be comfortable even after extensive use. If you own an XBOX and you are wanting to step your literal and figurative game up... this is The Controller for you!!I will return in time to give an update on the battery life, you can be sore.Ver másVer menos
1 persona la encontró útil

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Otras opciones

Xbox Wireless Gaming Controller | Elite Series 2 | Black | Adjustable Thumbsticks, Trigger Locks, Interchangeable Components,

Reseñas

Sobre este producto

"Needed" new controller

High quality controller

More expensive but worth it

Did I hit the Microsoft lottery?

An issue with the controller compounded by trying to use warranty. *UPDATE ** It gets so bad.

The Controller of controllers..

También te puede interesar

También te puede interesar

Otras opciones

Xbox Wireless Gaming Controller | Elite Series 2 | Black | Adjustable Thumbsticks, Trigger Locks, Interchangeable Components,

Reseñas

Sobre este producto

"Needed" new controller

High quality controller

More expensive but worth it

Did I hit the Microsoft lottery?

An issue with the controller compounded by trying to use warranty. ***UPDATE **** It gets so bad.

The Controller of controllers..

También te puede interesar

También te puede interesar

An issue with the controller compounded by trying to use warranty. *UPDATE ** It gets so bad.