E Forslund
26 de abril de 2026
Great monitor and great tech support!
I bought this monitor about 10 months ago and was very happy with it until a few weeks ago. The picture and build quality are really nice and has a built-in stand that folds out. I mostly use it as a TV screen for my Roku and Tivo but I also sometimes take it on travel with my high-end MSI gaming laptop. Both are pretty heavy but still fit in my large computer backpack.I had no complaints whatsoever until one day the monitor just died. No picture, no LED power light, nothing. I tried multiple power supplies, cables, etc. and it definitely was the monitor. I tried to contact Innoview through their web site but for some reason, their online contact form was not working so I had to contact them trough Amazon. I was expecting a ton of headaches trying to actually get a hold of Innoview's tech support and trying to get the unit replaced. I figured they would have me jump through a ton of hoops and expect me to send the dead monitor back (with me paying shipping) and would take a month or more to get the replacement. On the contrary, Innoview's tech support emailed me not more than 24-48 hours (it was a weekend as well) later, asked some basic troubleshooting questions (which I had already done), my Amazon order information and a picture of the plaque on the back with serial/ model number. Within another 24 hours, I got an email saying they were shipping me a replacement! Within a day or two after, another email with the tracking number.I am so pleased with Innoview, both the quality of their monitor but also the incredible (especially these days) experience with their tech support team! If/when I buy another "portable" monitor, it will definitely be from them again.Ver másVer menos
13 personas la encontraron útil
