Eileen Heath
4 de abril de 2023
The tech support was pretty prompt and thorough and clear.
Sadly, I did need assistance when I got it out of the box. Everything seemed to work fine but after a day, I noticed in the lower right hand corner - it was displaying that my version of Windows was not registered.This does not ship with the code, it's supposed to ship already registered and the Windows key is supposed to be coded (somehow) onto the motherboard. So when I go through the steps to register, the registration key is pulled (I assume from the bios or cmos or something) and it goes smoothly. In the end, I had to be given a code. I was sad that after formatting and reinstalling windows, I lost the very awesome background and pre-loaded support applications that they include. However, I was able to go to the website (on the business card included with the computer) and resume the chat. I went with Chat since I work from home and I wasn't sure if I would get a call while I was in the middle of something. I've been in tech support from 1995 to 2017. I've supported people that wandered into a Wal-Mart and bought a pc to corporations to military contracts - this tech support was very good in my opinion.As fort he computer - it's NICE. Playing Elden Ring and Fallout 76 and I've installed the Amazon Prime video viewing app. The movies and shows are very crisp and thus far - no crashes, no timing out, no CPU lag. I gave the keyboard to a friend that wanted a backlit keyboard and I'm using an old Dell Alienware TactX Gaming Keyboard which requires 2 USB ports. This is a good buy.Ver másVer menos
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