joseph a.
17 de julio de 2026
Very Impressed!!
I ordered this fan in August of 2024, I needed something small and powerful to use out in my shop. I loved that the fan was small, moved a lot of air, didn’t take up a lot of space, and it connects to your phone via Wi-Fi. The app also shows the temp of the room, which was a nice bonus. The remote works well.About 2 weeks ago, my fan stopped working. I’ve always used the oscillator feature so that the fan moves air all around instead of just one direction. Initially I didn’t understand why it stopped, but eventually I found that when the fan would rotate all the way to the left furthest point, something inside the fan would either ground out or short out and the power would shut off. If I physically turned the fan back to the right, it would work and spin until it hit the left furthest point and then it would shut off again.I reached out to Dreo customer service for help. They asked for a short video of the issue, to try a different outlet, and to include my order info from Amazon and a pic of the serial number. I provided all of that in my response, using a different outlet showed the same problem (that’s how I figured out what was wrong). They then emailed back asking for my info so they could ship me a new one. No further questions asked. I gave them my address and they sent me a tracking number.If this is the way Dreo takes care of their customers, I will buy all of my fans through them from now on if they sell the type of fan I need. I don’t feel a lot of companies treat their customers the way I was treated by Dreo. My replacement fan arrived today, I’m very excited to put it to use and I really appreciate the experience I had with their customer support.If this is the type of fan you’re looking for, don’t hesitate to buy it!! I would buy another one in a heartbeat and I don’t regret buying this one originally.Ver másVer menos
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