KendallTom
5 de junio de 2026
Excellent Headphones - With A Major Flaw Corrected By Purchasing A Second Pair of Headphones
I own the Bose QC 35, Ultra Gen 1, and now the Ultra Gen 2. I have to say that they are all great headphones but the Gen 2 are a cut above. Call quality is crystal clear. Sonically they are excellent. Noise reduction is fantastic. Battery life is great and they are comfortable for all day wearing. Materials, craftsmanship, and quality are also excellent. I've purchased the Sony's and returned them because they are not as good as the Ultras. I highly recommend these headphones.UPDATE:I ended up returning these headphones because the Bluetooth connection to my phone and computer stopped working with the app. Very frustrating experience. I selected multipoint in the app and connected the primary connection to my phone and the secondary connection to my HP Laptop PC. The problem is that YouTube doesn't work when the Headphones are selected in my laptop as the sound output device in Settings. When I deselect the Bose Headphones in my Laptop Settings, YouTube works. With the Bose Ultra's selected when I click on play in YouTube it immediately stops playing as if I removed the headphones from my head. I called HP Technical Support but they were of no help. They had me go through a bunch of useless troubleshooting steps that I already did to no avail. And I had trouble understanding the HP Technical Support because the Technician spoke with a heavy Indian accent. I ended up returning the Headphones and purchasing another pair to see if that clears up the problem. I want the Bose Ultra headphones to work because I really like the product.I received the second pair of Ultra Gen 2 headphones today. They are in desert gold and look beautiful! I downloaded the Bose App to my phone. On the App I went to my devices and selected Sources and then clicked on Multipoint. I paired the headphones to my cell phone and then I went to settings on my laptop computer and selected Bluetooth connections and then selected the Bose QC Ultra Gen 2 Headphones. I clicked on YouTube's Play and this time YouTube responded correctly by playing the song without stopping like it did previously. These headphones work! I am now a happy customer since my Ultra Gen 2's work flawlessly.UPDATE 2Been wearing these headphones 10 hours per day and have to say that they are the most comfortable headphones I have ever worn. They continue to perform flawlessly however, I wish Bose would bring back the voice feature which announces the connection settings and the battery levels as in previous generations. They replaced this feature with a series of buzzes and pops which are rather uninformative. The ANC on these HPs is unreal. I have 2 loud air filters running 24/7 in the computer room and the ANC completely eliminates the sound. Also phone call clarity both incoming and outgoing are vastly improved. Battery duration is also noticeably improved. By placing the HPs down flat earcups down they enter a sleep mode. Finally don't waste your money and time purchasing the Sony WH-1000XM6. The Bose HPs are much better. They are more comfortable, they fold up for easy portability, the build quality is better, the design is sleeker (better headband, hinges and joints; the Sony's are boxier), and are sonically better than the WH-1000XM6.UPDATE 3Turns out that Bose has a trade in program. So I traded in my QC 35II for an Ultra Gen 2 and got a $150 discount. I had to purchase the HPs on the Bose website however so I need to return the Amazon HPs back to Amazon. The other issue is that Bose sold the Gen 2s to me at full MSRP of $449 even though the Bose website and Amazon listed the HPs for $379. I called Bose to negotiate the better price but they wouldn't do it saying that the $379 price is a promotional discount and it doesn't apply to the Trade-In program. I am not a happy Bose customer as a result.UPDATE 4Finally received my trade-in headphones. They set up perfectly. My phone and my computer stream seamlessly to the headphones. I am very happy with the Ultra Gen 2's even with the misunderstanding with Bose on the price. I got the Ultra Gen 2's for $299 after my trade-in. Sonically the Ultra Gen 2s are excellent. ANC works perfectly and call quality is also excellent. The Bose App is very easy to use.FINAL UPDATEI am still loving the Ultra Gen 2's. I've been listening to them 10 to 12 hours a day. Battery duration is excellent. They sound truly amazing. They work flawlessly.Ver másVer menos
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