J.S.

3 de junio de 2026

Robust 1000W heating velocity and an incredibly spacious interior footprint!

I picked up this BLACK+DECKER 1.1 Cu.Ft. Digital Microwave to upgrade our primary kitchen breakroom station. When selecting a daily countertop microwave, dropping down to lower-tier 700W or 800W compact models can turn quick meal prep into a frustratingly slow chore, often leading to frozen centers and uneven heating. Stepping up to this full-sized 1000W machine has been an absolute home run, delivering commercial-grade heating speed and rock-solid reliability.Why this 1.1 Cu.Ft. microwave is an exceptional kitchen workhorse:True 1000W Heating Velocity: The power delivery on this magnetron is outstanding. It boils liquids, thaws frozen foods, and heats up large plates of food incredibly fast. The energy distribution is beautifully balanced, entirely avoiding the common issue of boiling the outer rim of your food while leaving the center completely ice-cold.Generous 1.1 Cubic Foot Clearance: The internal cavity dimensions are brilliantly proportioned. The rotating glass turntable accommodates full-sized 11-inch dinner plates, massive glass storage containers, and wide mixing bowls easily without the corners catching or scraping against the internal walls.Premium Express One-Touch Controls: The digital control pad interface is highly responsive and excellently laid out. Having dedicated express buttons for 1 to 6 minutes allows you to hit start instantly with a single press, and the specialized sensor presets (like Popcorn, Potato, and Pizza) are accurately calibrated to prevent over-cooking or burning.Sleek Black & Stainless Steel Chassis: The aesthetic design looks beautiful on the counter. The brushed stainless steel trim contrasts cleanly with the black glass face, mimicking the appearance of expensive built-in appliances while wiping down effortlessly to resist fingerprint smudges.Kitchen Placement & Operational Tips: Firm Push-Button Door Latches: The mechanical door opening button features a very firm, spring-loaded return mechanism. Make sure to press it square in the center for a clean release. The door snaps shut with a tight, reassuring seal that completely cuts out noise leaks, keeping the microwave remarkably quiet while running.Manage Your Countertop Clearance: Because this is a high-powered 1000W unit, it naturally vents internal air to keep the electronics cool. Ensure you leave a couple of inches of open air clearance around the rear and side ventilation slots rather than shoving it entirely flush into a tight, enclosed pantry corner to maintain optimal airflow.The final takeaway: BLACK+DECKER has engineered a flawless, ruggedly constructed kitchen appliance that offers an unbeatable combination of heating capacity and intuitive control features for a very reasonable price point. The internal lighting is bright, the end-cycle alert is clear without being annoying, and the child safety lock provides great peace of mind. It is a fantastic value purchase that easily anchors any high-volume home or office kitchen line.

Amazon_User

29 de septiembre de 2023

WARRANTY PROCESS ISSUES - BLACK+DECKER EM720CB7 Digital Microwave, 700W, Stainless Steel, 0.7 Cu.ft

Updated 20 Dec 2023:Well, here I am 90 days out from the purchase and about 6 weeks ago, it appears the venting fan no longer works, all steam remains and accumulates and since was not paying attention initially - accumulated significant'y under the rotating tray! (Wife asked,"what's up with all this smoke/steam?!, water!).So, the 30 day window to return is gone - yet may yet "Chat" just to fully document to them.So, I try the Warranty service and wade through TWO seperate sights to then be told there's a "special" division that handles THESE units. Hmmm, okay... Instead of doing a "warm handoff" considering all the work I just did - I do, as they could, FORWARD the entire mail to the Email they provide.I then get back an email of "questions" (some bot response with an individuals name with a big thank you and let us know....!). So, ALL was in the email, but answer again and then take a photo of the serial number tag (no one told me where it was btw!!).I notice the email added "numbers", so "support@.... turned into "support+nnnnnnnnn@..." and I had forgotten to attach the serial number phone pic so resend all and to specifically "support@..." AND the other too with the yet ANOTHER incident number.Next day (time difference with CHINA I am used to - my mornings are the best time to engage them it seems) - I get an email (yesterday) - "we have one more question for you" embedded in a link - RATE OUR SUPPORT SERVICE for this... "like", "don't like" or similar words. My response was - rater what? You have not done anything. So another day goes by and NO RESPONSE.So, I now have a Microwave just barely 90 days old, barely used since is 700 watts and used for only specific things, and? Wow - I can't afford to buy stuff like this here if there's NO WAY TO RETURN, REPLACE, REPAIR, REFUND IT!!. Wow.I said to them too - with how this is going - I look forward to reviewing how this goes - so, here this is to date.I will contact Amazon likely - since they may intercede, etc., or not, but letting them know directly and specifically and with ALL the messages in their system - they do review this stuff (I had one prior bad experience I got resolved by involving them directly within it all). So, can't fault Amazon in this, but if this is how this goes - and can't rely on what's sold here, then?--------------------------------------------------------------------------------------------------I purchase for the Brand since have had many items that just seem to do well for me.This is a disappointment functionally for two reasons -1) IT SLIDES all over the counter. Why would ANY OEM build something that will live on a formica counter top with SLICK, unstable supports? I just don't get it.2) Tiny thin, writing on Black, not back lighted - Labeling. Until this product I never needed to turn the big light on in the Kitchen AND put on my glasses. Now I do.The noise put me off a bit when first started up - startled me.All of my other Microwaves, ever, had a fan noise and more of a higher pitch, light hum to it. This one is to me, 3x's as loud, with a low, very textured buzz (not a hum a buzz, buzzing - heavy running sound).It's not the least expensive, not the most costly and since I find price is not always, or even usually an indicator of "good/not-good" - I went with brand and reviews.I did read the, or see the reviews that state the same as I say now - NOW I understand - but just didn't "get it" until today - wow - what to do.Otherwise, the controls are somewhat intuitive.The times to heat are about the same or the same as on my 1200 watt unit or the prior 900 watt unit. I felt that there was no need to use that much wattage to heat water, or warm food, etc.I was anticipating the inside dimensions being "tight", but remain functional for what I experience with other units. So, what I mean, as e.g., is like - I'd love to heat 3 slices of Pizza same time one place as with the room or power with the 1200 watt unit. However, I often wind up doing two or even one slice in order to over all just heat the slice versus getting very "spotty" hot/cold not evenly warmed. Slight overlaps of slices never works and actually have burned things when got jammed/not rotate. So, the smaller footprint would seems as a non-issue, or better this way. HOWEVER, as the Manual says, allow for THREE INCHES all around this unit when using, placing it. So, it may not "functionally" be a small a footprint as you imagine if don't have that for air/heat which you need to take *seriously!So, anyway, it's a microwave. The door looks safe, will remain safe I hope, not sag, loosen up, etc., "leak" as is the warning concerning the - Door. However again, the Non-back lit Control Labels, small font/type and thin/light/hard to see AND that now I have to figure a way to keep it from SLIDING ALL OVER my counter top - SO DANGEROUS even for "Adults" - WOW. I looked in the box for some anti-slide thing not installed - none. I mean - where - is a Microwave EVER INSTALLED that is on a NON-SMOOTH, easy to clean, sanitize surface - "sliddy"? Where - Black+Decker?In my opinion, that miss the mark for what I would otherwise, as first use rate would rate otherwise, 4 or even 5 stars. Then the Buzzing when running thing - is likely something that could be addressed. As with many things I see today now usually has to do with lowering the cost of manufacturing. I deal with mechanical audio and "hear" what they've done versus could do to quiet it down substantially.So, I hope that assists someone. Additionally, all in can say if Sliding is an issue, Small Control Labels, and Noise is an issue - take those Reviews to heart to consider - those are issues and wish I did. Yes, I could return it and may - we'll see. Who's to say what the others may be like - so... how much time to spend on this. Returns, especially with something this size are not easy for me to "get to a shipper" - so, consider all that is my advice and experience.