Jana
10 de septiembre de 2016
Miracle machine!
Okay. Just ordered this in a few days ago. We are moving and needed our carpets cleaned. I didn't want to hire it professionally done because we're going to have to do it again after everything is moved out. After reading tons of reviews in various shampooers and watching "death match" carpet shampooer videos on YouTube, I decided on the Big Green.I finally got to use it today. Unboxing was easy as it was all put together and use was simple if you've ever used one of the red machines you rent at the store.I decided to start with my movie room. Let me just say that our couch is a sectional and it all kind of links together, so taking it apart and putting back together is a nightmare. Needless, to say I haven't moved it out since they out it in teo years ago. I will vacuum under it beat I can but that is about it.I took it apart today and let's say it was awful. Not quite an episode of "Hoarders" but with four kids and two dogs it was a lot worse than I thought it would be.After picking up the jewelry, candy, wrappers, hair clips, hair bands (about 1000), pencils (no wonder we can never find a pencil in our house), and some spare change ($1.57 yeah baby!), I was ready to go.What I was left with were some stains that had literally been ground in. Stuff that I was convinced would never come up. I have read this thing was nice, but nowhere in the instruction manual did it ever mention turning water into wine or any other miracle, because that is what it was going to take to make this carpet look good again.I considered for a moment boxing the machine up and using the money to get new carpet, but I thought, "What the heck. Let's give it a try."I started by spraying on a pre treatment on the stains in the carpet. Let it sit for a little bit while I looked for a "miracle" setting on the machine.After spending 10 minutes and not finding one, I decided "what the heck" and went for it.The result? Well the first 3-4 passes not too impressive. I didn't see much happening. Ground in stains - 1, Big Green - 0. But don't despair folks. My story isn't over yet. I watched enough videos in this thing to know that some really bad stains may take more than a few passes.So here we went again. This time Icouldnt believe my eyes. The stains were staring to fade. But they weren't completely up yet. Ground in stains -1, Big Green -1. This is a close race folks.I decided to give it another few sprays with the pre treatment and use a brush to work it in. I let it sit, went over it again and BAM! THE STAINS ARE GONE!!!I can't believe how good the carpet looks and how clean it got. This thing is amazing!Like the other reviews said, this is heavy (not real heavy. I mean it's not like you're trying to lift the earth here...). Probably not the machine if you want to do spot touch ups. However if you want to do it yourself and want to get professional results (and hate paying $100-200 every few months to have it done professionally), I can't recommend it enough. Worth every penny.Now if you will excuse me, I have more carpet to shampoo and am going to check the dirty water tank just in case it turned the water into wine...Ver másVer menos
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KAUI78
27 de septiembre de 2023
Great Cleaner, with a few caveats
I am writing this immediately after the first few uses, so at this point cannot speak to the longevity of this machine. Currently, I'm extremely pleased with this carpet cleaner, which was purchased to replace an old and fried Bissell ProHeat model from a decade ago. Because that machine broke, we haven't really deep cleaned the carpet in our house in a few years. After the first use, I'm absolutely thrilled with how well this machine is doing. The carpets in our basement in particular are quite dirty/musty, with heavy basement smell (and subtle notes of cat to complete the bouquet). My first use only cleaned a small section of carpet but there's been a massive improvement in the ambient aroma, and the amount of dirt pulled out was spectacularly satisfying, especially considering the carpet in question is a looped carpet and the brush can't really get down into the fibers at all. Some other notes:Pros:- Ease of cleaning the machine after use: compared to the old Bissell we had, the water tanks on this machine are very easy to clean thoroughly.- excellent suction: This machine really does get the vast majority of water out of the carpet within a few passes, and so far they've been dry within a few hours, where our old machine would leave the carpets wet for much longer.- simple setup and operation - this is a very straightforward machine to use with little effort. Comes right out of the box ready to go.Cons:- very heavy, not very nimble. This machine is fine for me but could be a challenge to someone with little lifting capability - getting it up and down the stairs requires some effort. I find it perfectly easy to push, and I think the added weight is what helps it suck up so much water, but can definitely see this giving some people trouble.Other bits and bobs - there is no heater in this machine, but you can use hot water with it just fine. I don't mind this so much, and I find a lot of pet odors and kid mess cleans up a little better with cooler water anyway. Additionally, it seems to work best when you go really slowly, and do multiple passes. This means to do large areas, it's going to take you quite a while to get through them. Lastly, the solution is put in the water tank directly, rather than in a reservoir or dispenser. On the one hand, this lets you adjust how much you use, but on the other, if you're only doing a small spot, it can be hard to measure out without wasting some. Overall though, these things aren't too problematic for me though others may find them annoying or difficult to work around. All that said I love this thing, even though it's going to take ages to get through all these carpeted areas :)
K. H.
So Far SATISFIED! LOVING CLEAN CARPET!
I've owned this machine almost 3 full days. We have shampooed our living room and have started on our bedroom and dining room carpet. I really am super grossed out of how bad a carpet can get when you are a neat freak and you clean and vacuum regularly. Shampooing on the other hand will now happen more often since purchasing our own shampooer. So far I say the machine is tops! However with longevity of the machine I can't say. Let me first tell you proof is in the photos and I really am ashamed to share them however it's the reality of carpet owners all over the world. Carpets get gross even when you are a clean housekeeper it just happens and even though no one wants that to be their carpet it is.Okay it's recommended for this machine use by bissell and myself for good reason. Buy the Bissel Stain Pretreat in the spray bottle before you begin. I also bought the oxy boost by Bissell that is safe for all shampooers says on the bottle. Make sure to only use Bissell products in this machine. Vacuum the carpet with a clean vacuum make sure the filters are clean and take your time vacuuming.We shampooed our living room with the provided Bissell professional deep cleaning 2x ultra solution. I used a Bissell pet and spot treatment on the areas that were high traffic. After the shampooing I was super bummed. It didn't impress me at all. I thought our carpet is either ruined or this machine isn't good. And I was in the 1 star rated peoples experience category.So I called bissell and wasn't a fan of the man's statements or advice he said the pet and spot treatment is the same as the pretreat and to use it. Also said I need to shampoo the carpet a minimum of 3 times letting it nearly dry or completely dry between shampooing which I agree with that part because it's been a few years since shampooing. (steam cleaning by a professional) by the way steam cleaning isn't deep cleaning. I said the pet and spot cleaner is the same thing? He said it was. I said so bissell is bottling the same thing labeling it different to scam people to buy more products. Then he changed his wording and said it's a different formulation but just use what you have. Anyways I had written bissell also but hadn't heard back yet so I used my gut and went and got the pretreat before saying this machine wasn't good. I also got the oxy boost. I sprayed the pretreat over the whole carpet lightly and heavier on the high traffic area and shampooed for the 2nd time. At that point I felt the carpet was cleaner than with the professional steam cleaning. However I shampooed a 3rd and final time and it feels and looks amazing. We are very pleased and it smells great! This cleaned spots that the professional couldn't budge. We stopped at three cleanings.So when doing the dining room I have only done it one time and that's with the pretreat the deep cleaning solution and the oxy boost. We had an area we never realized was as bad as it was until the furniture was removed and I'm grossed by this room. It's a pass through we have used it to sit in maybe 5 times in 4 years. Literally it's not used. This room was worse than our living room which we always use. My photo is from only 1 cleaning with this solution. This proves that the products used was the answer. I am still shampooing it 2 more times before I'm done. If we are removing all the furniture then we are going to make sure we do it good.The machine goes together well and is heavy but easy to use. I'm a weak person and it gives me a little workout. I'm sweating by the time I complete a room but it is a professional style machine. It needs to be heavy to do heavy work. My husband said it isn't heavy to him but he's stronger than me. He said feels like pushing a vacuum to him. Haha!Is it worth the money? In my opinion as of now yes as long as it holds up longevity wise. If our house was empty the cleaning would be done within a day or 2 but with furniture needing moved from room to room and energy wise this is going to take a few more days for the whole house. So with 3 days that's $90 plus tax worth if rented. Plus after all the gross stuff this picks up in a home that I know isn't a filthy home. I don't want other people's germs brought into my home when cleaning the carpet. So far it's worth it and I know what filth it's sucked up.We also cleaned our throw rugs and clearly can tell it did a great job. They look strange to us cause it cleaned them to look like new different rugs.Our home is around 1400 sq ft I believe? We have 3 bedrooms, living room and dining room. I would say 3-4 bottles of 22oz pretreat would do our whole house and rugs with the high traffic areas that we have.Tipsmake sure to use the right products and treat the carpet as directed and take your time.If you haven't shampooed in a few years shampoo let it dry repeat until the water improves averaging 1 time per year or year and a half of time not shampooed. 3 or 4 years 3 or 4 shampoos.Use hot water don't boil or microwavePretreat (I rubbed the pretreat in with my hands on bad areas) let sit at least 5 minutesWe sprayed the water moving forward we sucked going back. We stopped and moved slower across bad areas and we sucked over the wet carpet 2 more times getting as much water out of we could per each shampooing. It also shortens dry time and gives a better clean in my opinion.Let dry at least 2-3 hours with fans on them before repeatingWe washed each part of the machine very well each day after use. Be sure to clean around the brushed area of gunk from the carpet that collects there that will surprise you how much collects.Let completely dry before putting furniture on the carpets. Wood stain can run and metal can rust on carpet.Be patient. It's a huge job and if you don't do it often you need to give it fair time to take care of the job.Remember carpet wears just like clothes do. They may be clean but may not look new that isn't the machines fault.After shampooing and carpet is dry use your vacuum and go back over it all to lift any pieces that the deep cleaner lifts and leaves behind.Sit back and enjoy the fruits of your labor and the super soft fluffy clean carpet.The photo with the bay window lamp and fan is before and after 3 shampooingThe water was 2nd shampooingThe photo collage without the fan or lamp is the dining room before and after only 1 treatment 2 more is being done before stopping.
Dee
29 de mayo de 2022
Better than Rug Doctor!
Sure, it’s loud, it’s bulky, it’s annoying to have to stop and empty the bucket of nasty water/refill the clean water, it’s kind of a pain in the butt to get up and down the stairs. And yet, this carpet cleaner works SO much better than the cheap ones you can buy at Target/Walmart!I got tired of renting Rug Doctors and getting charged way too much because I kept it two or three hours past my return time and decided it was much more economical to buy my own (and less of a hassle). I initially planned on getting the rug doctor but decided to do a little research and ended up buying this one because it was about $100 cheaper and as far as I could tell they were really similar in function and results.I ended up being much happier with the Bissell when comparing both brands.Bissell vs. Rug Doctor:1. The Bissell fits under the outer rim of my pool table (standard 9’ table), which the rug doctor did not. Believe it or not, this makes a huge difference in a room with a pool table!2. The Bissell is easier to deal with the water containers - both the clean and the dirty buckets.3. The attachment is easier to attach to the Bissell than the RD (granted, neither machine makes this task hard).4. As loud as the Bissell is, it still seems a lot quieter than the RD. The rug doctor did a weird rumble when releasing the solution that made the entire room feel like it was vibrating - It felt like a loud bass on the first floor when the RD was being used upstairs!5. Bissell will clean going both forward and backward. RD will not. This seems like a no-brainer, tbh.6. This last one is a bit subjective, but it seems to me that the Bissell simply does a better job overall and gets the carpet cleaner than the RD.7. Bissell feels lighter (I don’t remember the actual weight of either machine).Honestly the only advantage I can think of for the rug doctor would be a slightly larger water/waste tanks, meaning you have to refill and dump the tanks less often. However, I somehow seem to get more area cleaned with the Bissell amount of water than I did with RD. At the very least, I would say they are near even as far as area coverage per tank water refill.In conclusion, both products are far superior to the other options (non-commercial) on the market, but this one is the best of the two.TLDR: The Bissell is cheaper and (imo) works better in many ways than it’s main Rival, Rug Doctor. I highly recommend this product.*Pro Tip: DON’T pour your dirty waste water out into your bathtub! Especially if you live with pets. If you do dump it in the tub, you’ll be digging out the clumps of mystery hair gunk that stopped up your drain with a coat hanger shortly afterwards.*Your welcome. :)
sharon Manriquez
4 de octubre de 2014
Bissell finally got it right with the Big Green
I come from an old professional carpet cleaners family. Steam cleaning is the best way to clean carpets. So I was skeptical about the cost, quality, and would I be getting another machine which would probably fall apart in a year. I read all of the reviews and felt that that many people however, couldn't be wrong. I have owned 2 Bissell's cleaners and each one spewed water out after about 1 year and the roller brush broke after 2 uses. The carpet cleaning wasn't great, it was bulky to store, the water tanks were small, cleaning chemicals by Bissell not that great with those machines. Both machines cost $300 EACH!!!.So understand that I was Leary of spending $400 for this machine. I took the Big Green for a test spin for the first time today. I picked the dirtiest walkways in my home. WOW!!!! I am impressed! My husband reloads ammunition and contently tracks filth in from the garage. After trying unsuccessfully to get him to take his shoes off I had had enough. Based on past Bissell cleaners I figured this was the last time around for a carpet cleaning machine before I called in a professional.While I found that the comments that the machine was bulky, hard to push, noisy, to name a few, this machine is nothing compared to the other machines I've had. Try rental cleaners (Rug Doctor)and see what bulky, noisy etc. is, and you still won't get clean carpets. I found it was not hard to push at all (I have a really bad back too) and as for bulky, not at all! For the work this does and not having to continually having to fill and dump water tanks, I found that the larger tanks, which hold more, are much easier on my back. I also found that you don't waste as much cleaning products. I also liked the way the machine folds to store.Now for how it cleans. I will put this machine up against any professional job, any day. Not only did the filth from my husbands shoes come out but the carpet looked new, fresh, and best of all, clean. Smells nice too. I used Bissell's products with this machine and found them to work much better and did great job. I would say that Bissell hit the bulls eye with this machine.There is a little back wash that is easily picked up with the Big Green. The backwash was onto my white floor (was only a very small amount) tile and I can't tell you how dirty the little water amount on the tile was. It certainly told me that this machine works fantastic. I touched the carpet right after cleaning to see how wet the carpet was. I was very surprised that the carpet was barely damp. while it would be best to let it completely dry, you would be able to walk on it in about 1 hour. The only problem now is that I have to do the whole carpet because the traffic areas I tested are so bright and clean that the rest looks dull.If you want a professional cleaning without the constant cost and hassle of calling a professional, this is it. Would I buy this again in years to come? Absolutely!!! Finally a product that really does what it says it will do. I highly recommend spending the money to have this quality of clean. Thanks Bissell!!!!!!!! I will try to update this review as the months go by. That way I can time test the equipment. I am a happy camper for now!We did the rest to the carpet today. OMG, I couldn't believe the filth that came out of a my supposed clean carpet with our Bissell up rights. It made me sick! There is no way you can fake that kind of dirt in the dirty water container. My carpet looks brand new. Maybe even brighter than new. The hardest part was moving the large 3 piece sectional sofa out of the way. But was very glad we did as even under there the carpet had accumulated a lot of dirt. We have a rental house that a professional had cleaned after the tenant moved. It looks awful after they were done. So I guess our Big Green goes on a trip to re-clean that house. The carpet there is the same color as our house so I expect great things from this machine. A few suggestions I have: 1. Watch the pilling in the ports of the machine. I thoroughly cleaned each one after each water dump to make sure there was no clogging. We checked the rollers underneath when we were totally finished to be sure that they were cleaned up too. Don't expect this machine to vacuum for you. Do that first and again once the carpet is thoroughly dry to get up the pilling left by the machine. Even professional cleaners leave pilling behind so don't think that the machine is not doing it's job. 2. While extracting water from the carpet, if the water is still slightly grayish, go over the carpet area again as it still need a little work and fine tuning. When the water is clear is when you have gotten all of the dirt out. For the first time of use, you may have to do this as you are going to be very surprised at how much dirt was in your carpets. Get it clean this first time and the next time you use this machine, you won't have so much work to do. I do agree that this machine needs room to maneuver but for average rooms 9 x 12 or bigger it great. Doing small closets with closet door rails is not practical for this machine. You would have to use the upholstery hose for those areas. I would also recommend using Bissell's Professional Cleaning Solution with the machine. Especially if your carpets are really bad. Don't be afraid to go over the really bad spots several times to get out all of the dirt. This machine extracts so much water that you don't over wet the carpet. Just extract several times more to be sure that you don't leave to much water behind. Watch the water flow over the top of the head to gauge how much water it is extracting. When you don't see much coming out of the carpet at this point, you should be able to move on to the next area. Drying time about 2-3 hours. Professionals put paper down and the carpet seems to be damp for 6 or more hours. So this is an improvement even over them.All in all, and after spending a total of $600 in machines (2) that don't do the job, this machine is well worth it. Besides you will pay at least that for a professional job, that may not even be as good, in just one cleaning.
guito sarducci
18 de abril de 2026
DEFINITELY worth the money
Excellent machine. No assembly needed when it arrives. You just pick it up out of the box, unfold handle, fill with product, and go! Pretty heavy machine too and definitely more versatile and does a better job over the rental equipment. Decent value for the money also. (You get what you pay for). Literally made my hallway look like I installed new carpet. Very quiet operation compared to others ive used int the past. Easy to clean out after use also. Nothing leaked a single drop during use and emptying/refilling was a breeze. The attachments are very well built and look great but haven't had a chance to use them yet. Im sure theyre going to perform just as good as the rest of the machine just by the looks of them. Id definitely buy again and I've been recommending it to friends as well.Ver másVer menos
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BISSELL Big Green PET PRO Carpet Cleaner, XL DirtLifter PowerBrush | 8-row PowerBrush; 9-in. hose; 2 upholstery tools; Pet Pro Oxy Urine Eliminator Formula included

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Reseñas

Miracle machine!

Great Cleaner, with a few caveats

So Far SATISFIED! LOVING CLEAN CARPET!

Better than Rug Doctor!

Bissell finally got it right with the Big Green

DEFINITELY worth the money