Lewis Gray

18 de marzo de 2024

Decent, solid trimmer. Excellent Support!

First of all, I have never written a review before. I had to make an exception in this case. I bought the trimmer 7 months ago. I was happy with it, although changing the attachments is a little weird and you have to be careful not to break anything. Once you get the hang of it, it's not too bad. I don't use the trimmer all that much, but the charge on the battery lasted 6 months. When I went to charge it, the non standard USB cord was very hard to plug in to the trimmer and nothing happened after I pushed it in as hard as I could. I was pleasantly surprised to see that it had a 12 month warranty. I called the provided number and it went to voicemail. Since I also had an email address, I decided to email them rather than leave a message. Before I was even able to start writing I received a call from Support. I was told they would send a replacement out after I provided the necessary information. Within a couple days, I get a package from Amazon. It was just the trimmer itself, no attachments, but that was fine. I plugged it in and the same result - bad fit and no charge. About a week later I received a follow-up email from Support and I informed them the situation, but I told them I wasn't going to worry about it anymore. I few days later, I received a complete trimmer package in the sealed box. This time the plug was a much better fit and it charged as expected. It's extremely rare to experience good, let alone outstanding customer service these days. I could not have had a better experience in this case. I recommend this trimmer for this reason alone. Of course, you can't trim a beard with good customer service, but I found the trimmer itself to be well made out of solid materials. Yes, the attachments are a little wonky, but workable, and hopefully the original unit I got was old stock with the poor fitting USB cable. I like the sold feel of the unit and the many attachment options, all at a resonable price.Ver más

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Tom

22 de mayo de 2026

Great trimmer and excellent value.

This is the second Brightup trimmer I've owned. The first one lasted four years, then the battery went out. Regardless, I've used several corded and cordless trimmers and this is by far the best of the them all. It is priced well for what you get. It is very light weight and small profile. The combs and tools add a lot of versatility to what you can do with it. The trimmer completes several uses on a single charge. All in all a great product! Highly recommend.Ver más

1 persona la encontró útil

Brian

Good Features for the Cost, Guards Need Improvement

I was looking to replace my cordless trimmer. I never heard of Brightup brand but given the price, I thought I would give it a shot. I was pleasantly surprised overall, except for one fatal flaw. If you like to trim to stubble length (1-4mm), you may have to look elsewhere.It has a lot of good features that I was looking for in a trimmer. On the top of the list - Waterproof. None of the big brands have a waterproof trimmer at this price point. Full metal trimmer heads - Many of the cheaper models have a plastic head with metal blades. They tend to be noisier and probably wear quicker. Charge indicator - Many of the cheaper models don't even have a light to indicate charging, let alone a display that shows battery life remaining. (Personally I found the display of usage time after turning off to be a bit pointless, but certainly not a deterrent.) Number of accessories - I don't want to have multiple grooming gadgets, especially when traveling. Battery Life vs. Charge Time - A different trimmer had an 8 hour charge time for 45-60 min run. This one is more reasonable 1.5 hour charging for 90 min run. I've shaved my head and trimmed my facial hair numerous times and is still at over 60%. Dual Speeds - My old Philips Norelco Multigroomer had a "Turbo" button which is nice for thicker hair, but I didn't see any new models that still have multiple speed settings. Cut - These trimmers work well and didn't pull. Build - They look nice and don't feel super cheap.So what could use improvement? The on/ off button is very sensitive and in a poor spot since it's easy to accidentally hit it while shaving. Some of the accessories feel cheap, but most of the other brands do too. The storage tray isn't great. Need to use your own USB adaptor plug for wall charging. For me the fatal flaw is with the guards. I like to keep my facial hair at a stubble length and none of the guards will achieve this. I even looked for other guards and couldn't find one compatible.A common guard length is 3mm (#1 Guard) but I guess what constitutes "3mm" depends on the manufacturer. Spoiler alert: this Brightup 3mm guard is over 6mm. The description also says "Adjustable Trimmer Guard 1/2/3/4mm". I've included a picture of this guard set at the shortest "1mm". It's really more like 5.5mm to the cutting blade. I emailed the seller to ask them about the 1/2/3/4mm adjustment. The reply: "If you do not use the guards, it is 1 mm." I asked if they had any other guards available or if other brands would work. I liked the trimmer and wanted to keep it. Reply: "There are no other guards. Don't use the combs." I know it may sound ridiculous, but this is the single reason I won't be keeping this trimmer. I even tried to justify keeping it, but I'd still have to buy something else to trim my facial hair. I found others trimmers (at higher cost) that have much more control over the desired length and better designed adjustable guards.I can't speak to the longevity of this trimmer, but if you don't mind longer facial hair, I would give this one a try. If you want more of a shorter stubble, I have some other recommendations instead. If they change or improve the guards, I'd consider repurchasing in the future.

30 de junio de 2026

Good trimmer with excellent product support

This trimmer has a very fast motor and is comparatively quiet. It holds its charge well and has numerous accessories. When I had a question, the seller responded promptly. I recommend this product.

Maliheh

21 de julio de 2026

Sturdy trimmer, great gift option

I bought this trimmer as a gift for my husband about three years ago, and he’s been very happy with it ever since. It still works well, and comes with all the attachments he needs for beard, hair, nose, and body grooming. The blades cut cleanly without pulling, and the waterproof design makes it easy to rinse and clean after use.For the price, it’s been an excellent value and has held up much better than we expected. It’s one of those gifts that has actually been used regularly for years. I’d definitely recommend it to anyone looking for a reliable all-in-one grooming kit.Ver más

1 persona la encontró útil

2 de agosto de 2026