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ASURION 3 Year Electronics Protection Plan ($1000 - $1249.99) | Envi

GRak
Amazing service!
Got a robot vacuum two years ago along with Asurion warranty. Robot died 2 yrs later. Sent to Asurion and they couldn't fix so they sent mea check for the purchase price. So happy I got the coverage, will always get it on expensive items going forward!
P. Day
Worked when I needed it
Thought I would add a review after using the warranty. I purchased a 4k DLP Optoma UHD30 projector about 14 months ago for just over $1k. 3 mirrors failed (stuck in bright white position) just after the 1 year Mgr warranty ended. I entered a claim online and it was approved nearly instantly, which provided me with a prepaid shipping label to send the projector in for evaluation (repair/replace/payout). The system tracks the service job well (let's you know when it arrives on-site, etc). After about 7 days at the facility I got an email that it was not salvageable, so they cut me a check for the original purchase price, which arrived about 4 days later. The service was smooth and the outcome more than acceptable so I can safely & confidently recommend this warranty provider.Ver másVer menos
6 personas la encontraron útil
jonathan jenkins
Radio
Could not repair radio so refunded money for purchase no issues very easy procress thanks.
Daniel Zogg
Do NOT Honor any of their Plans. They always, ALWAYS have an EXCUSE NOT to honor them. ZERO rating
Twice in One year on Two Defective devices. I purchased a 4 year plan for each. Every time I tried to file a complaint and talked with them on the phone they ALWAYS had some excuse not to honor their Plans. Always make up excuses. Latest try just this morning, bought a receiver in late 2017, bought their FOUR year plan and they just told me this morning the plan started the day I purchased the Item, NOT after Manufactories Three year warranty expired. They even say on their website with a picture even stating their plan starts AFTER Companies warranty expires. NOT TRUE. Buyers BEWARE of this company.Ver másVer menos
9 personas la encontraron útil
Hector Nieves
100 % Satisfied with Asurion
the most I liked was the efficiency from Asurion team working with my product and letting me know what was wrong and the price of the product. I was able the get my money back. I will use Asurion again in my next purchase.
Placeholder
Looks easy, but....
Update 2022-09-18 - After this runaround with Asurion they provided a mailing label. I boxed up the Optoma projector and remote and sent it off. By this time, the Optoma was no longer recognizing the HDMI ports, so no Roku or Fire streaming! Given that this is a software or board issue I wasn't optimistic that Asurion could fix this problem.However, they did! We were without our device for a few weeks, but it came back and the device is reading from both HDMI ports. I'm surprised and impressed, so I've brought the stars back up to 4. Good work and fingers crossed.***Bought an Optoma ultra short throw projector. Need to make a claim as the remote has stopped working. Went to Asurion and got started. They say still under Optoma warranty. Let's see if this is not buck passing.Update - This was buck passing. Optoma says any warranty from them expires at most 1 year from date of purchase. So why did Asurion try to deflect and say still under Optoma warranty? Tried chat, still hanging.Ver másVer menos
4 personas la encontraron útil

Ver más reseñas

ASURION 3 Year Electronics Protection Plan ($1000 - $1249.99)

Sobre este producto

Reseñas

Amazing service!

Worked when I needed it

Radio

Do NOT Honor any of their Plans. They always, ALWAYS have an EXCUSE NOT to honor them. ZERO rating

100 % Satisfied with Asurion

Looks easy, but....

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