joe

8 de septiembre de 2020

Old and dried out * ORIGINAL 1 STAR REVIEW UPGRADED TO 5 STAR**

I read some other reviews complaining about apparently old and dried out Sprays, but I tried these anyway, given that this is my first "Budgie" experience. The first bag didn't appear to be terribly fresh, however all the seeds weren't falling off and the birds really loved this stuff. I bought another bag since the first one used up really quick, and the second bag was worse, very dry, but still usable. I just had to be careful when handling each Spray to keep the seeds from falling off. This is the most recent bag that I bought and the Sprays are so dried out that they are more or less unusable. The plastic bag that they are packaged in had more seeds in the bottom, than on the Spray's. In fact, the padded mailing envelope was also full of seeds because they fell out of what I assume to be an "air hole" in the plastic package bag.There is a "Best Used By" stamp on the bag, however if there is an associated date, it's not decipherable. Even if it were, I wouldn't want to bother to have to return an out-of-date bag. I do believe that such date should be "understandable" and checked by the Seller, and old Product should not be sold.I will no longer buy this brand, but at this point I'm not sure what my next choice will be.************************************************************************************************edited and upgraded on 9/12/2020I don't write many reviews and I have never "revisited" a review that I have written, but for some reason, this was an exception. I saw the comment left by the Vendor with a request to call them if I wasn't satisfied, so I did. I was pleasantly surprised, the woman that took my call was very pleasant and offered to refund my money for all three bags if I wasn't satisfied. We also discussed the "Best if Used By Date" which I couldn't seem to find and I was advised that it isn't always at the same place on the bag, depending on where the bag was packaged.I had two bags left, so I transferred the Sprays into a zip-lock bag, and carefully examined the two original bags to look for the date...and I actually found it on the last bag I bought...the one that seemed to contain the driest product. Although it was hard to read, the date was 1/22, so the Sprays were well within the usable time frame. The date on the other bag was too faint to read.So...this presented something of a dilemma for me. I certainly want to change my one star rating given that the Vendor was so cooperative, and that there doesn't appear to be anything wrong with the product. I don't like dealing with seeds falling off as I handle the Sprays, but I don't have any experience with anyone else's product, so maybe this is just the way they all are? And, these things aren't for me, they're for the two new Budgies, and dry or not, they really love this stuff...which makes it worthwhile, regardless of the fact that I may have to get the vacuum out every time I handle them.Which is why I have upgraded my review to 5 stars.Ver más

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