Mrs. Strait
Great product, but seller lied about item being available and took forever to get here
The product itself is awesome. Absolutely great and superior in comparison to the other foam mat I have for my little one, thought I still enjoy the other one too and that has its use for sure.But this one is thick and comfortable, smooth and when the little one stumbles on it, their head and body is protected and not hurt. Before this mat arrived, we had a hard wood floor just partially bare and whenever my little one fell, their head really hurt and they cried a lot.Now that doesn’t happen anymore. And my little one is perfectly happy playing it (when wanting to play of course).However, the rating I would give for the seller is different. I kept seeing the estimated shipping time change. From one week more to two weeks, and during those times I contacted the seller and Amazon. From the seller I was told that their item was already at the Amazon warehouse and it is up to the Amazon workers to pack it then my card will be charged and item shipped. Will, it ended up almost taking a whole month for this item to arrive. And I’ve spoken to 4 Amazon agents since. It was actually then confirmed, that the seller actually didn’t have this product in the size I ordered in stock, and he/she was trying to buy time to produce it quickly in possibly China or wherever. So the item never arrived at the Amazon facility to then be shipped to another Amazon packing place to be shipped. They lied!! No integrity and no compensation or anything from the seller themselves, but instead I received partial refund from Amazon when it wasn’t Amazon’s fault.That was a ridiculous waiting time and I wish the seller was honest.So beware of that! The mat itself is great but if it doesn’t arrive, contact Amazon FOR SURE.Ver másVer menos
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