Hannah
Best purchase this year
Hello Roborock Team,I wanted to share some feedback after several days of using my Saros 10R.Overall, I am extremely pleased with the performance of the unit. I use it on approximately 2,500 square feet of sealed stained concrete flooring, and the results have exceeded my expectations. The floors not only look cleaner than they did with my previous manual cleaning routine, but they also feel noticeably cleaner underfoot. The vacuuming and mopping performance have genuinely improved my quality of life by reducing the time and effort required to maintain my home.I particularly appreciate the mapping capabilities, obstacle avoidance, automatic recharging, and the dock’s self-maintenance features. The robot has integrated very well into our household.I do have two suggestions that I hope may be helpful for future software or hardware updates:1. High-pile rug handling: I have a very thick shag area rug in my master suite. The Saros 10R recognizes the rug and correctly identifies it as high pile, but it currently bumps the edge and does not attempt to traverse it. I have already experimented with separate zones, custom carpet settings, reduced suction, and manual control testing. One feature that might help users in this situation would be the ability to create a virtual threshold or edge designation around a rug, allowing the robot to approach and attempt traversal using customized parameters.2. Robot self-cleaning: The dock does an excellent job maintaining the mops and dust collection system. One enhancement I would personally love to see is a method for cleaning dust accumulation on the exterior sides of the robot itself, perhaps through a docking rotation or side-cleaning mechanism. This is certainly a minor point, but it would further enhance the premium ownership experience.Thank you for creating such an impressive product. It is rare for a household technology purchase to exceed expectations, but the Saros 10R has done exactly that for me.Best regards,A very satisfied Saros 10R ownerVer másVer menos
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BrianD
30 de enero de 2022
Lifechanging if you have pets!
This thing is lifechanging! We have 4 dogs (2 shepherds) and 7 cats, and live in the country. We could make another cat and dog every day with what these guys shed. Without this, it was a never ending (and failing) battle to keep the home even halfway decently swept/vaccumed, let alone mopped. Living in the country we also constantly have dirt/mud being tracked in. Oh, we also have a wood stove so add ash/dirt/wood chips just for fun. (I feel sorry for this poor thing!)This sucker flat out works! I run it every day. The dust bin is a bit small, wouldn't want the vac without the auto-empty bin. It's full after vacuuming about half our living room. But the dock works perfectly. You can define "rooms" or sections of your house and have it auto-empty and charge after each one to address that. I put a new (washed) mop pad on and fill the water tank every night, leaves the floor nice and clean once it's done cleaning. Not necessarily perfect, especially if the dogs feet were muddy, but very good. By the 2nd cleaning it IS perfect, we rarely do an actual mopping, just clean up any spills.A few hints or comments. If you have laminate or hardwood flooring you will want the unit to mob the long direction of the boards. You can't specify mop direction, but you can divide a large room into longer, thinner sections, which causes the vacuum to run/mop the long way.If you have a litter box, inevitably some litter will be scattered. You'll want to vacuum that area first, not mop and vac a the same time. That litter will turn to mud and smear. Running a vacuum cycle first in that area addresses that issue.In the last 3 months we've had the unit, I think it's failed to make it back to the dock 1/2 times. At least one it ingested a charging cord, so that's my bad. Once it just got confused and refused to leave a specific area.A couple of cautions. If you have the herd we do, the dust bags don't last long. We get maybe 2-3 weeks out of one, which as far as I'm concerned is quite good. You can get some "aftermarket" ones for about $2.50 each. Far cheaper than factory ones.Get a number of mop pads. I put on a clean (washed) one each day and just toss them in the laundry.The only issue I've had with the unit involves charging. Even a minimal amount of dirt or contamination on the contacts will cause an error-it will "tell" you to clean them, doing so and all is good. It's more sensitive in that regard than other brands I've ordered.I've seen some comments with the dock plugging up. I've had minimal issues with it. I think 2 times it's jammed when it picked up a large wood chip from the wood stove. Only other time was when I didn't notice the dust bag was full and it backed up a bit.The directions say to only use water in the tank. I usually add 2-3 drops of the Bona hardwood floor cleaner to a tank. Hasn't caused any problems and does seem to clean a little better.What could use improvement? Well, a cyclonic dust bin so you didn't have to buy bags would be number 1. The mapping program should let you set direction for mopping for wood planks, rather than making you "cheat" as I described above. Would be nice to have it sense when the dust bin is full, or set run time for it to return to the dock and dump, rather than creating smaller rooms. And maybe a bigger dust bin-but there really isn't room for one.On hard surfaces, this is about perfect. It works well on most of our area rugs. We do have one that shows and really seems to cling to pet hair. The vacuum does "OK" on it, but not great and hair builds up over a few days. Frankly, our upright doesn't do much better, you have to go over and over it to remove much of the hair. I picked up one of the pet hair squeegees to work the hair out once in a while, seems like the best solution so far.The battery is the other issue. Not capacity, it runs for quite a while (2 hours or more). But charging is very slow. I've broken up my room cleaning schedule to allow some charging time between cycles to avoid running it down to 20%-at which point it stops vacuuming and charges to 100%, which takes several hours. If you don't have our herd and don't have to clean the whole house every day, that's probably not an issue. Schedule half the house each day. Or if you can get away with vacuuming alone without mopping it would go longer.Other comments. This is a really heavy, solid unit, both the dock and the vacuum. Very much feels substantial. We have previously had a couple Neatos and a Roborock E35. This is much, much better than any of the other units (and much, much more expensive). The previous units failed to return to base at least 1/3 of the time and you'd play "where's the vacuum" every night. The E35 had a mop, but it was "static" and just pulled along (as opposed to powered on the S7), it was pretty useless-and had no water reservoir. Paying for this was painful, but I have no regrets at this point. My only concern is life. Given our rather extreme use case I'm sure we won't do as well as most. For the price I still hope to see a few years from it.
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Ajd041
29 de septiembre de 2021
I really wish I could return this.
UPDATE:I've perused the new reviews added to this site since I got this and maybe I'm unique in having the problem I've been having with the robot, but I find that hard to believe.Since getting the robot we had a honeymoon period of a few months, but at this point I really wish I could go back and get something else. I hope anyone who reads this takes this into consideration!The vacuum itself is stellar. I love it, it does a great job of actually cleaning the house and making it feel like there isn't any dust anywhere!The auto emtpy base however, is a complete piece of trash that I have constantly had issues with.Firstly, it's designed so as to force you to use these crappy replaceable bags that are flimsy and just all around annoying. The rest of the world has the bucket on the right just lift away so you can empty it straight into the trash without the fuss. As far as I've been able to figure out, there is no way to replace the US version with the better version---we're just stuck with it.The biggest problem I have with it though, is that it constantly, perpetually, endlessly, gets clogged. I've had to thoroughly disassemble the auto empty base to figure out what was going on, and this is 100% a problem I've never had with any other robot vacuum. This one though is just poorly designed. To empty the robot there's essentially a second, stationary vacuum (the base). The base connects to the dock through a small chamber where all the air is forced into a small area at the base, then up a much wider pipe. This area at the bottom of the dock constantly clogs with larger clumps of dust, pet hair, and things like DOG FOOD, which I'm sure is a common thing you find on the ground if you're a pet owner! Our dog's dog food seems to be the bane of this base station's existence, which is kind of a problem as our dog frequently... well, knocks a piece or two of food out while eating. The dog food I guess is just your average, circular kibble, but the design of the airflow through the base station appears to be totally incompatble with it, an issue I have never experienced before. The vacuum itself has no trouble with picking up the food. Here's why I think that is:The aforementioned choke point at the bottom of the base into the standard-sized tubing that runs up the top of the base station seems to be a choke point. There is also a second, much harder to clear choke point at the outlet into the bag. For some reason I simply cannot discern, the designers of the base station opted to include a silicone gasket that surrounds the outside of this outflow into the bag. This outflow is also curved slightly meaning objects do not have a straight path and often get caught. It serves no purpose as far as I can tell since it just goes straight into the bag, other than of course, to trap objects like the dog food which love to just get stuck on the silicone. Because silicone is incredibly good at trapping things with friction, the food gets literally stuck and requires a near complete disassembly of the entire apparatus, and some fiddling with a fork (this so far has been the best object for dislodging the dog food). I absolutely hate this process and wonder what the point of the auto empty base even is if I'm constantly having to disassemble it to remove a common household thing that gets stuck on the floor.I have owned much cheaper robot vacuums with base stations that absolutely never had this double whammy of a problem. If you want the robot by itself, great, but if you ever have dog food or anything like it on your floors, please, for the love of god, save yourself the endless headaches and buy something else lol.This is probably the best robot vacuum on the market. We bought ours when the Amazon coupon deal was happening to replace a horrible Shark auto empty robot that basically never worked properly. Coming from that to this was amazing.However, for the price (we're talking a top of the line robot vacuum---roborocks best) it really could be better.First feature that even the very stupid shark had that this one doesn't was a "bin evacuation" feature. We have a dog who sometimes goes through periods of extensive shedding, and when he was going that I would set our old robot to empty the bin periodically while it was doing its daily run through the house. I have searched and searched for this basic feature in the roborock app, which weirdly says it's still in beta? And I can't find it!The second thing which other people have commented on is the use of silicone brushes which tend to just get stuck on medium or high pile carpets. I have some very fluffy bath mats that this thing ALWAYS manages to get stuck on. It's very annoying that you can't just leave it, and I haven't been able to find a solid replacement brush on Amazon. I'm sure silicone brushes work really well on hard floors but tkey get tangled in heavier carpets (it handled my wool rug just fine but the bath mats are an absolute no-go).The third thing is the mop. On the mop's water tank is a bizarre sticker which basically says don't put floor cleaner in the water tank. Only mop with water (as if this is a thing that people do? Who just gets their floor wet and says woo so clean!) I've filled up the water tank with a small amount (I'm talking 10ml of cleaning solution in the tan). It's a small amount and I haven't had problems so far, but hopefully the mop keeps working as this is a feature I really wanted it to have since our house is mostly hard floors.Aside from that the robot is quite good at cleaning our house, to the point we almost never need to break out our old Dyson. The mapping is stellar, especially compared to the crappy old shark, and the obstacle avoidance from the front sensor works pretty well although it still struggles with things like socks and clothes, but I don't think any manufacturer is currently able to work around those right now.A few other pros include that they have a reusable mop pad shipped in the box, the auto empty bin is great and gets everything out of the bin each time, and the robot is pretty quiet, especially compared to my old shark.The pros have outweighed the cons by far. The robot is really good! If you can grab this on sale you won't regret it, but hopefully these quirks get resolved with time. Then it'll truly be perfect.
Bryan McMillan
29 de noviembre de 2025
Great robot but seriously, no floor solution included?
Let me get the con out of the way. How in the world they thought it was a good idea to not include even a trial size floor cleaning solution with the robot is beyond me. I'm over here digging through all of the packing material thinking I must have overlooked it. Nope. None. Nadal.Okay with that con aside, I freaking love this robot. I bought a Roomba S9+ when it first came out and have used it since. The S9 was showing it's age and iRobot quit making replacement parts. After a lot of research, I settled on the Soros 10R. What a difference 5+ years has made in robot technology. This robot is leaps and bounds beyond the S9. Besides the obvious addition of mopping, navigation through my home is amazing. Not once has it become lost or stuck. The S9, even with careful prep, would manage to get stuck at least once per cleaning. The brush design is excellent. The S9 brushes would accumulate huge amounts of hair that would mangle the rollers. The split design with different rotation speeds of the 10R has yet to have any hair stuck on it after many cleaning cycles. The side brush on the S9 would get stuck under rugs and become tangled with hair. No such issue with the 10R given the brush design and the lifting capability of both the brush and the robot. When it came to mopping, I was a bit skeptical as to how well this would work. It is actually pretty amazing how thorough it is. I don't intend to leave huge spills on the floor for the mop to clean up so I haven't tested that but as far as general mopping, I don't think it can get any better. The spinning maps work great and our oak floors have never looked so good since they were installed. It also does great at cleaning the bathroom and laundry room tile. We do not have any carpet. The 10R does great at identifying rugs and only vacuuming them. No instances of mistakenly mopping any rugs or runners which was a concern for me since they are all very light colors. The robot is significantly quieter than the S9, even when set to maximum suction when vacuuming. The sound when mopping is super low. The app gives complete control and has great functionality to taylor the robot's function exactly how you want it. Mapping was really fast and object identification worked to about 80%. I adjusted the rest of the furniture in app with ease. The robot does an excellent job of identifying and avoiding obstacles while also giving the user the option to ignore the obstacles. The only error I have seen so far is the misidentification of a spot of bright light on the wood floors as a highly soiled area. No worries, it cleaned that sun light really well. This is a great purchase at full price and an amazing deal at current holiday discounts. I don't think there are too many products, particularly when this complex, that I haven't found more cons. Roborock shouldn't have missed something so simple as sending everything needed with the purchase, even if only a trial size were included. In case you missed it, highly recommend, especially if you are coming from an older robot.
Bacon4Life
26 de mayo de 2025
Works Great So Far
05/26/2025: Giving my initial review of the Roborock Saros 10r and will update.In my home we have medium pile carpet, hardwood and tile floors as well as rugs across two levels. This includes thresholds of varying heights... some tall enough to really stub your toe.FYI: The package does not include the floor cleaning solution, so you will need to purchase that separately for the purposes of mopping.My Roborock Saros 10r arrived on 05/21/2025, so at this point I've had it 5 days and my intent is to really put this through its paces while I'm still able to return it.Packaging from Amazon & Roborock was great and it arrived in pristine condition.Device setup was easy and the instructions were clear enough that I had no issues.One thing I would highly suggest during setup, since this device must be connected to wifi, put it on either a different wifi network (I have an IoT network that can't connect to devices on my "normal" network with laptops/computers/phones/tablets) or if your router doesn't support that it may have a "Guest" network you can add it to. No matter how much or how little you pay for your Smart Home/IoT devices just keep in mind that they can become threats to your devices, their security and your privacy if that device or company becomes compromised. This is a small bit of protection, but worth it.Speaking of privacy, this device has a built-in voice assistant. I have not activated it and have no intent to do so. Since it was not activated, my understanding is that this prevents it from listening at all. Additionally this device uses cameras to help navigate obstacles in addition to lidar. Not much you can do about this, but there is a feature where you can enable the camera remotely and drive the Saros 10r around your home to view things. I have not enabled this or used this feature. My understanding with this feature is that if you don’t enable it then the potential for that feature to be exploited (someone else looking through the camera) is greatly reduced.The account set up in the app was simple, just make sure you use a strong password that is unique (not used by any of your other accounts).The app works well, but settings can be difficult to find. Take time to really explore all of the settings in the app so you get the experience you’re looking for. Out of the box the Saros 10r announces very loudly when it’s cleaning, when it’s returning to charge, etc. The setting to turn the volume down is in the app under Settings > Voice Assistant > Volume.The initial mapping of the main floor of my home was quick and accurate. It identified surfaces accurately as well as the stairs leading to the basement. You can really customize the cleaning behavior in the app, so I wanted max suction for the vacuuming and I wanted it to leave the mopping pads behind and only mop after vacuuming. It navigated the main floor without issue, returned to empty the dust bin as needed and when it was done vacuuming it returned to the base, picked up the mop pads and proceeded to mop the tile and hardwood floors. During the mopping I have it set to return to the base every 15 minutes to clean the mop pads.I was very happy with the job it did with both vacuuming and mopping. Additionally the brush design works great with hair, well human hair at least. We don’t have pets. There are several women with extremely long hair that was a challenge for my Neato Botvac D3 and Roomba J7+ with the brush rollers getting tangled with hair. I’m happy to say that after multiple runs the Saros 10r brushes had zero hair in them. Also, the extending arm for cleaning in corners and along walls seems to work great as well.The mopping was impressive. One of the mop pads extends out to get close to walls and corners which is a nice touch. You can also set many options for mopping in the app such as how much water is used and detecting areas that might need some extra attention. Again, really explore the app to customize the experience you want.The water reservoirs for clean and dirty water are easy to remove, fill and empty.My next test, cleaning on a separate floor of my home. This was easy enough, I was able to move just the robot to the basement. I created a separate map for the basement. There are several high thresholds here and the Saros 10r was able to navigate over them with ease. I didn’t try mopping since I feel like I would need to move the base downstairs to get the best experience. I may do this at some point, but not today. My take away, the Saros 10r is absolutely capable of easily vacuuming at least two floors.The base station seems quite capable, it’s able to empty the dustbin and it’s not too loud. The mop pad washing, cleaning and drying works quite well so far.Overall I’m pleased so far and at this price point… anyone who purchases this should be.I’ve experienced no issues and the device has received two firmware updates.I fully intend to continue heavily using the Saros 10r during my return window and will update this review if I encounter issues.Consumable and replaceable parts are also on my radar. The robot seems to be fairly serviceable and I hope that being able to purchase those parts will be affordable in the future, especially batteries. The base station however I'm not sure about.
Xtian
17 de julio de 2025
Overwhelmingly Positive Experience — I’m Stunned!
I’m stunned by the how incredible the Saros 10R is. I’ve been a iRobot Roomba customer for twenty years, and stubbornly stayed in Roombaland much longer than I should’ve. I finally switched when my last Roomba, a once-top-of-the-line J9+ Combo, fell victim to a known charging base defect that, once broken, made recharging impossible and essentially bricked the unit. Because I was just a bit outside of warranty, iRobot wouldn’t replace my charging / mopping base and offered me $150- toward the cost of replacing it outright from them directly, which they were still selling at that time for another $1,400. I jumped ship, rage-ordered a Saros 10R on the spot, and have never looked back. I’ve owned it for the last month+ and am just gobsmacked by how much better a cleaning machine this Roborock is compared to all the other Roombas I’ve ever owned (numerous models over years). My floors have never been cleaner as the vacuuming and mopping technology this machine employs are exceedingly better than my last Roomba. It just … *works* … does what it’s supposed to, properly, when you expect it to. No more weird ‘I’m stuck’ errors or ‘I’m lost under the dining table / chairs *again* and can’t find my way out even though I’ve been here dozens and dozens of times before’ problems. No more VSLAM technology slowly chipping and scraping the hell out of my expensive walnut furniture. No more being afraid to let it run while I’m away from home because something would inevitably fail with whatever scheduled cleaning it was supposed to be running. This machine is incredible. It is solidly built. It is easy to use and set up. It quickly accurately and effortlessly mapped my home on its first mapping run. Its obstacle avoidance is superior to any other Roomba I’ve owned, and works flawlessly. It avoids bumping into any of my furniture as it is sensitive enough to get right up next to table / desk / sofa / chair / bed legs and clean around them without actually connecting or coming into contact with any of them. It’s just … well, I want to write ‘perfect’ but as nothing can be truly perfect I’ll just write I am at a loss to list anything I have a quibble with. Plus, it’s almost eerily quiet compared to my last Roomba. I can barely tell where it is in my house without looking at the app or scouting for it when it’s working unless it’s very nearby. My dog used to run out of any room my last Roomba entered, but now he just glances at the 10R and continues napping or playing or whatever without fear. My husband complained pretty frequently about how loud our last Roomba was, and I now joke to friends the Saros 10R practically saved our marriage because it’s so much quieter when it’s cleaning. My household is comprised of two adults, one pretty fluffy medium-haired cat, one small short-haired dog, no children, and mostly hard-surface flooring with low-to-medium-pile area rugs and runners in almost every room but the bathrooms. It is brand-new construction and so is without extreme-door-sill or room-threshold height challenges, but I’ve seen my Saros 10R navigate over low-furniture barriers like the base of my console and coffee tables without any difficulty whatsoever using the AdaptLift Chassis feature — that technology is pretty impressive. I love this thing. So much. If you’re a frustrated Roomba owner like I was, or looking to upgrade your Roborock, don’t hesitate — the Roborock Saros 10R … ROCKS. Ugh, sorry. I couldn’t resist.
Mike PNW
10 de abril de 2025
Customer Service to the Rescue! The "Cadillac" of Vacuum/Mopping Robots!
UPDATE: Customer service got back to me and they've been great! I think this has been a learning curve for all of us. They do back their products which is great. I have tried a couple robots since I returned mine and man...while they were cheaper and the quality was noticeably worse. I checked out the Dreame X50 and no comparison. It's a lighter robot which affects mopping quality and their roller system does not work with dog hair.I have 3 golden retrievers and it was unable to empty the dust bin. It left clumps of dog hair around the house. And it never fully picked up an area. When I packed up the X50 to return it the dust bag was completely emptied despite using it for over a week! I had to manually empty the dust bin every time on the robot. However the Saros 10R with its unique roller system truly does work! Other robots continually get the rollers plugged. But not with the 10R.Another feature the Saros 10R is superior is the navigational system. It just runs smarter! It doesn't bump into things as it navigates to and from a selected room. I decided to give the Saros 10R another try for it is the Cadillac of vacuum/mopping robots. They have multiple obstacle avoidence settings and I'll leave it on the sensitive setting. I avoiding dog accidents will always be a challenge for any robot. But in sensitive mode is definitely helping!Original Post:Wow stay away from Roborock. At the end I'll include a copy of the email they sent in resolving this and let you be the judge. I had the Saros 10R for less than a week. I loved it and it worked great....until it didn't. We have a small older dog who sometimes makes mistakes. Not often but sometimes. But you'd think with the brand new navigational system that Roborock brags with the Saros 10R it could surely detect pet waste and avoid it? WRONG!It was vacuuming and mopping my kitchen when I got an error message that the rollers were jammed. I turned it over and the bottom was covered with pet waste. I had to take everything apart to clean it including the dust bin. It was terrible. And when I put it back on the dock it would not start. I tried resetting it and nothing.I call customer support but with this being so new they don't know much about It and have to escalate it to their support team. Not once will you receive a call from the support team, only an email. And you would think they'd realize their machine made a mistake and would eagerly try to remedy the issue. But not the case....apparently it's the pets fault for being old and having an accident and not their "sophisticated" navigational system that can't recognize pet waste! They reply that they will only replace this unit one time as a courtesy and won't do it again in the future. Needless to say I informed them they didn't need to give me the courtesy for I returned the unit. I'm going to try the Dreame X50 and hope it works better. Here’s a copy of their email they sent in resolving this issue:“Hi,Thank you for reaching out.We’d like to clarify that the Saros 10R is not advertised as having pet waste avoidance, and typically, damage caused by such incidents is not covered under warranty.However, we have escalated your case to our supervisor, and they have approved a one-time replacement of your damaged device with a brand new unit as a gesture of goodwill. Please note that if a similar situation occurs again, we will not be able to offer the same consideration.We will provide you with a shipping label to return the damaged device. Once we receive the returned unit, we will ship the replacement device to you as soon as possible.If you would like to proceed, kindly provide your full U.S. address, and we’ll get the process started.Best regards,Roborock Support”
Amazon Customer
21 de febrero de 2026
Good, could be great
Three stars so far, but I’m going to give it another shot after a bit more researchThis review is really a comparison of the Saros 10R (which I had for about two weeks, 45 hours worth of cleaning) to the S8 Pro Ultra (which I had for years, with almost 2,000 hours worth of cleaning)Important caveat: I just returned my Saros 10R today, and after doing more research and model comparisons, I’m pretty sure I’ll be ordering another one as mine may have been a victim of bad QC.Pros: pretty quiet; mops well (check the cons for my issue here); didn’t get stuck anywhere; the multi-function dock is really the best upgrade Roborock has madeCons: vacuum is surprisingly bad on balanced mode (it frequently missed crumbs and bits of ice melt); the mops seemed to always leave a gap between the two heads, so I always had to schedule the mopping with a dual cycleAs you can see, my two cons involve the actual cleaning capabilities, which is kind of a big deal since this thing’s job is to clean the floors. You could argue that should drop this down to a two star review, but this thing is such an improvement over the S8 I had that I’m probably suffering from a bit of halo/recency bias hereFor context: our flooring is 100% LVP, with no room transition barriers, two Ruggable entry rugs, and two soft bath mats.Mopping con: it leaves a gap where the two heads don’t meet. Usually its smart route overlaps a bit, but oftentimes it’ll move over just enough that it won’t go back over the gap(s). Because of this, I had to schedule the mopping to always be a dual cycle clean, which is obviously a huge waste of water, and will unnecessarily wear down components. At this price, I want this thing to last me the next couple years, easily.Vacuum con: it consistently misses stuff if it’s on balanced or quiet mode. Interestingly enough, this was never an issue with my S8, which has drastically lower suction numbers, so I’ve no clue why this Saros consistently leaves crumbs. This is the part that’s making me think maybe I got a lemon. This doesn’t seem to be a normal problem.Huge pros: 1) The auto-lift feature prevented it from getting stuck in the bathrooms. This is a huge benefit over my S8, which got stuck 100% of the time if I forgot to pick the mats up before I left the house. It still bunches the mats up quite a bit before it comes up with a plan, but it escapes the bathrooms every time and finishes the cleaning. 2) The mops definitely clean better, given how much more downward pressure is applied. We have a big dog so the S8 struggled to get paw prints up on wet weather days. The Saros doesn’t struggle at all. Really, if it didn’t leave the gap when mopping, this would easily be a 4 star review. The mops do a damn good job at scrubbing up prints, even with no detergent. 3) the dock is, by far, the biggest/best improvement. A lot of the S8’s dock isn’t even cleanable, and with kids and a dog, that thing was up against it. The only reason I upgraded is because the dock was finally starting to show signs of unreachable mold and dirt build up. To go from that filthy dock to this one was a huge, very pleasant surprise.To hit the Amazon review suggestions: personally, I think these things are worth the money ten fold. We have to vacuum every day, and mop every other (at minimum), so that’s easily 10 hours a week in time saved for me to go do not-chores. It’s also really easy to use, and the app is about as user friendly as you could get. Setup took me about 10 minutes, and the mapping was definitely more accurate than the S8 I had.All in, with full honesty, even if the next one I get still leaves a gap when mopping, I’ll likely keep it since it does such a good job overall. But if I had a lemon and the mop performs better, this is easily a 4-5 star product.
Rodrigo Biazzi
22 de febrero de 2026
Espetacular
Comprei em um preço ótimo, testei em várias situações de sujeiras limpou super bem como eu tenho 2 pets aspiro antes depois passo apenas o mop com o robô ele dá conta na sujeiras, o mapeamento é super rápido e os obstáculos e incrível ele desvia muito bem e não bate em nada praticamente é uso a solução de limpeza da WAP que é compatível para robo aspiradores porque não faz espuma, super recomendo adorei os modos de limpeza tem vários e o aplicativos é muito intuitivo, recomendo fortemente os produtos Roborock, quem for comprar compra está marca e muito conceituada no mercado de robo e outra no aliexpress você encontra as peças de reposição originais com custo acessível.Ver másVer menos
Manuel ignacio Gaona
10 de marzo de 2023
Sigue un patrón para barrer el área completo
Es fácil de usar. Solo limpia y vuelve sola. Preferible levantar las sillas para que no batalle
Sandra Keen
8 de febrero de 2024
Game changer. Got rid of my house cleaner
I love RoboRock. I had hesitated in buying a robot . However, when I finally decided I investigated like crazy. IRobot was what my friends had recommended but from Reddit I read that Roborock Rocks!. I love my robot. It vacuums and washes the floor. The mop head needs to be changed every time you wash the floor. If you want super clean floor you will need to use a mop that you wring out but for touch ups this does the job. It has a good app to specify zones. I put it on before I get home so I have a clean floor each time. I could not afford the S8 model but its on my wish list.Ver másVer menos
Enrique
26 de septiembre de 2025
No lo compren
Ahora sí, les quedó muy mal este aparato, a cada rato se queda parado, porque el parachoques se atora algo que no pasaba con las versiones pasadas y todas las versiones, tienen un problema de contacto para la carga, y en lugar de mejorar esta experiencia la empeoraron porque pusieron muy profundos los contactos, y hay que estarlos limpiando de una manera absurdamente frecuente y están súper profundosMuy mal RoborockLlevo horas hincado tratando de limpiar los sensores y no funciona con ningún paño, sigue marcando error 13Ver másVer menos
kelvin lee
3 de agosto de 2025
Smart and efficient
I've been using the Roborock Saros 10R to clean my multilevel house for a week now and I love it. The app has many settings which are easy to use, the vacuum and mopping are efficient and fairly quiet, the removable tray makes maintenance really easy. I'm very satisfied with this purchase!Ver másVer menos

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roborock E4 Mop Robot Vacuum and Mop Cleaner, Internal Route Plan with 2000Pa Strong Suction, 200min Runtime, Carpet Boost, APP Total Control, Ideal for Pets and Larger Home 02_E4_Mop

Sobre este producto

Reseñas

Best purchase this year

Lifechanging if you have pets!

I really wish I could return this.

Great robot but seriously, no floor solution included?

Works Great So Far

Overwhelmingly Positive Experience — I’m Stunned!

Customer Service to the Rescue! The "Cadillac" of Vacuum/Mopping Robots!

Good, could be great

Espetacular

Sigue un patrón para barrer el área completo

Game changer. Got rid of my house cleaner

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Smart and efficient